Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Sopho Supervisor console - exit from nightly mode 1

Status
Not open for further replies.

Antokapo69

IS-IT--Management
Mar 9, 2022
6
IT
Hello

Our Sopho Sueprvisor console enter night mode after a power outage and restart of PBX.
Display is empty e no pressed key triggers any events on it.
How can we get rid of it and bring back the device to a functional state?

The manual mentions a key combination, but I don't know which is .

Thanks a lot

Regards

Antonello
 
Hi

I just checked the model , but all that is labeled on the device is :

PHILIPS
9562 900 25302 SO 272 02152

Thanks a lot

Antonello

UPDATE: I think, looking at the device, that it's a 35 , the keyboards of the two models differ.
 
ssv35_ivdmdv.png
 
hi

i was wrong
we have SSV 25, sorry for mistake

thanks

Antonello
 
1 - press this key
ssv25_klvk4s.png

2 - press the key "day"
 
Hi Bftel [smile]

Thanks a lot , I'll try ASAP , now I'm not on site.
Is the "day" key labeled on the keyboard?

Thanks
Regards

Antonello
 
Hi
Just a brief update

A colleague of mine has pressed the button and the key menù arised in the screen, once pressed day key
buzzer started to ring continuosly , trying to mute it , maybe is in buzzer testing .. don't know,
I sent him the manual I found on Internet

-A
 
Hi

RESOLVED!

Pressing the "red" key and then "sound" --> "calls" or something similar ( Someone did it, not me )
muted the buzzer but on incoming calls.

Thanks a lot

Best regards

Antonello
 
ring continuosly is alarm indication
you will feel it every time by inserting the system in day mode
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top