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Sopho Supervisor console - exit from nightly mode 1

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Antokapo69

IS-IT--Management
Mar 9, 2022
6
IT
Hello

Our Sopho Sueprvisor console enter night mode after a power outage and restart of PBX.
Display is empty e no pressed key triggers any events on it.
How can we get rid of it and bring back the device to a functional state?

The manual mentions a key combination, but I don't know which is .

Thanks a lot

Regards

Antonello
 
Hi

I just checked the model , but all that is labeled on the device is :

PHILIPS
9562 900 25302 SO 272 02152

Thanks a lot

Antonello

UPDATE: I think, looking at the device, that it's a 35 , the keyboards of the two models differ.
 
ssv35_ivdmdv.png
 
hi

i was wrong
we have SSV 25, sorry for mistake

thanks

Antonello
 
1 - press this key
ssv25_klvk4s.png

2 - press the key "day"
 
Hi Bftel [smile]

Thanks a lot , I'll try ASAP , now I'm not on site.
Is the "day" key labeled on the keyboard?

Thanks
Regards

Antonello
 
Hi
Just a brief update

A colleague of mine has pressed the button and the key menù arised in the screen, once pressed day key
buzzer started to ring continuosly , trying to mute it , maybe is in buzzer testing .. don't know,
I sent him the manual I found on Internet

-A
 
Hi

RESOLVED!

Pressing the "red" key and then "sound" --> "calls" or something similar ( Someone did it, not me )
muted the buzzer but on incoming calls.

Thanks a lot

Best regards

Antonello
 
ring continuosly is alarm indication
you will feel it every time by inserting the system in day mode
 
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