Some Help Please!! Avaya Partner System Euro18D 1

[arizonaroofing]

I have searched everywhere for manuals, YouTube videos, and I can't find anything on how to set up an Automated Attendant Service. I really need this set up for our business and can't figure out how it is done. I have figured out caller ID log, Voice mail, and I kind of understand these things but they are a completely different language! What I have is the Avaya Partner system and Lucent Euro 18D model phones (p acs r4.0 c01) I was told this is possible to set up with what I have. Please help. Thank you!

 

[TouchToneTommy]

So it won't let you dial 0# and a password instead of 10#?

Because 10# is just logging into the personal mailbox for Ext. 10, 0# is the system administrator's mailbox, where you make changes including recording the automated attendant prompt.

 

[arizonaroofing]

Never Mind it works now. Before it said invalid entry or option but now it brings be to the auto-attendant! Thank you so much. I will go ahead and program this and make sure everything works correctly! Thank you

 

[arizonaroofing]

Last question! How do I know the individual mail box numbers? I want there to be a message about roofing specialist when they hit that line, leave information for estimate when they go to that line, etc...

 

[arizonaroofing]

Never mind it is automatically set up... OK, I think this should be the last question (like the last one...) I can't access some of the mailbox's because I don't know the password to get in and change it!!! How do I reset the password so I can use that specific mailbox. Thanks!

 

[crumthwacket]

Hey Arizona:

Time for more stars!

 

[arizonaroofing]

More Stars?