Hi There!
I have a CM Avaya Aura here and all of my sets are ip hardphones.
However I have the intended to use softphones in some departments (excluding CallCenter).
My network is separated (voice and data), but when I use softphone I couldn't have this scenario, because (or, at last, I guess... am I right?)
But, to softphone works fine, some people told me that besides to configure my network with QoS and other stuffs, it's necessary to apply somekind of GPO to mark the voice packets.
Well, if yould help me with some tips and important things to take care I will be very gratefull.
Best Regards,
Fabio
I have a CM Avaya Aura here and all of my sets are ip hardphones.
However I have the intended to use softphones in some departments (excluding CallCenter).
My network is separated (voice and data), but when I use softphone I couldn't have this scenario, because (or, at last, I guess... am I right?)
But, to softphone works fine, some people told me that besides to configure my network with QoS and other stuffs, it's necessary to apply somekind of GPO to mark the voice packets.
Well, if yould help me with some tips and important things to take care I will be very gratefull.
Best Regards,
Fabio