SMDR with IP Office 8

[Skatedude25]

Hi all,

We have just upgraded to ip office 8, and i have found we no longer get the smdr csv files at the end of each dy anymore. Can you still have the smdr cvs files at the end of each day with ip office 8?

Thanks

 

[amriddle01]

If you mean the file created by Delta server then no, as Delta server does not work anymore

 

[AJFrancis]

amriddle01 is correct. The Delta Server support was stopped by Avaya on version 6 (??) I believe. You have to change it on the Avaya manager to use a TCP socket directly from the PBX. The output is similar to what you would have seen in DS, just a few extra fields and a more verbose output for things like pickups, hold etc.

Regards,
Andy

 

[ipohead]

I'm looking into this as well as I haven't moved to R8 yet.

Have you seen the thread at

http://www.tek-tips.com/viewthread.cfm?qid=1614161