Site Survey 1

[Haus1962]

I have a customer that needs to upgrade an Option 11 system.

The customer is unable to assist in telling us what they have right now, other than it's an Option 11.

What steps do I need upon arrival to fully survey the 11 to "see what they have" in terms of software levels, ports available, etc etc?

Any help you can give would be greatfully appreciated. Thank you.

Haus

"Just because you see the green light doesn't mean it's working!"

"Yes... after I move your phone you will still be able to get your messages!

 

[tekice]

Haus

you need to get hold of the keycode sheet and then ..login to system and capture the tid , software rls and sytem limits and always make a cab map of the system

 

[GHTROUT]

What Nortel does is use

http://www.google.com/search?q=Nortel+Orderpro

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GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
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[Haus1962]

Customer has just taken over this 11 and probably wont have the keycode sheet.

I was hoping for more for of a way to prt out the info via ld's to see what it has, if that is possible. I am more of a MAC tech and don't know how to extract this type of info.

Haus

"Just because you see the green light doesn't mean it's working!"

"Yes... after I move your phone you will still be able to get your messages!

 

[GHTROUT]

http://www116.nortel.com/software/o/orderpro/8.x/OrderPro_9.0.0.msi

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GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
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[Haus1962]

Thanks. I have downloaded OrderPro and it's documentation. Hopefully this isn't too hard to use. Thanks everyone for helping.

Haus

"Just because you see the green light doesn't mean it's working!"

"Yes... after I move your phone you will still be able to get your messages!

 

[Haus1962]

Thanks GHTROUT... you once again out did yourself. I have successfully downloaded, installed and used OrderPro 9.0. It pulled so much info from the switch that I don't know what most of it is. Time to get the books up and do some research. Thanks again.

Haus

"Just because you see the green light doesn't mean it's working!"

"Yes... after I move your phone you will still be able to get your messages!