witnesseng
MIS
Hey all
Back in january I set up a Contact Store solution on site using single step conferencing. Since the day I set the server up I have not been able to get two columns to show any data in the search and replay page. The agent and the service column both show n/a. At first we weren't recording outbound but I think that's fixed now. I could use any suggestions at this point I am out of ideas.
Back in january I set up a Contact Store solution on site using single step conferencing. Since the day I set the server up I have not been able to get two columns to show any data in the search and replay page. The agent and the service column both show n/a. At first we weren't recording outbound but I think that's fixed now. I could use any suggestions at this point I am out of ideas.