Simple Coverage Query...

[Avayauser1]

How do I remove the tone when a call hits cover?

stupid question I know but anyway....

Thanks

 

[mikeydidit]

I think that would be on the station form under redirect notification.

Mike Jones
LSUHSC

 

[Avayauser1]

thanks, I think this is to do with the ringing tone at the far end, I need the tone the caller hears in their ear removing, does anyone have anyideas?

Thanks

 

[hartmj]

You can remove it. Do a change system-parameters coverage-forwarding and then set the Coverage - Caller Response Interval (seconds) to 0. That should get rid of the tone when it goes to cover.

Let me know if this helps,


Josh

http://www.salliemae.com