SHUTDOWN Procedure?

[badley]

For the last six months I have been using:

Run: shutdown -f -s

I was using this because the normal shutdown/restart procedure was not working at all.

Now I have to do something to cure it. What can I do?

Cheers

 

[STEWARTH]

I'm guessing it doesn't shut down without the -f switch which would suggest one of the processes is preventing XP shutting down. Therefore you want manually end applications/processes with Task Manager before shutting down to determine by a process of elimination which one is causing the problem.

 

[badley]

Thats going to take ages, oh well cheers anyway

 

[bcastner]

Start by looking for a USB device. Try removing (unplugging) all USB devices and restart the machine. See if it will shutdown normally. Plug back USB devices on at a time to see when the problem re-occurs.

McAfee AV is known to cause this.

Some Troubleshooting Sites worth looking for answers:

Microsoft Shutdown Troubleshooter

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308029

Elder Geeks Shutdown Troubleshooter

http://www.theeldergeek.com/shutdown_issues_in_xp.htm

Oldie but very Goodie

http://www.aumha.org/win5/a/shtdwnxp.htmues_in_xp.htm

 

[badley]

Ok, I have stopped mmx.exe (found in the internet explorer folder), and that then enables me to shutdown normally.

What next? remove it?

 

[kmcferrin]

Run a virus scan on your system. There is at least one Trojan that disguises itself as MMX.EXE.

http://securityresponse.symantec.com/avcenter/venc/data/trojan.analogx.html

 

[bcastner]

The only mmx.exe that I know is legitimate is a modem driver, but it does not run as a process.

HiJack This! will remove the problem that kmcferrin notes above:

http://www.spywareinfo.com/articles/hijacked/#removal

Discussion:

http://forums.techguy.org/t138417/s58781ea36212207eca6485daefd0bccd.html