Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Shortcodes on analog cordless phone 1

Status
Not open for further replies.

bribiesca

Technical User
Jul 17, 2013
18
US
Let me know if I should not be asking this question here but I need help setting up short codes for the following:

We have transfer down right now. Hitting flash and the extension works just fine.

What they need to have is the ability to:

Transfer directly to their voicemail box
Ability to park a call. Honestly parking it the first slot is fine with me.

I looked around in the short codes but did not see any of these.

Thanks,
 
In manager, hit the help menu, it's all covered under short codes.

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.
 
Maybe I am missing what they are named but I didn't see those listed in the help menu. First place I checked
 
Create the typical short code #1XX/Voicemail Collect/"#"1N/0 for Transfer to Voicemailbox (assuming your extensions are in the 100 range)

Add a code for Park, such as *72X/Call Park/N/0 to park on slots 1 through 9 (Park Call is 72 on the keypad)

Add another code for Pickup, *78X/UnPark Call/N/0 (Pick Up)

Flash, # and extension number to transfer to voicemail

Flash, *72 and Park Slot to park

Turn cordless on, *78 and Park Slot to pick up parked call
 
Awesome TouchTone!

Star for you! Just tested and works great
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top