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Shortcode for Analogue lines

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Ant007

Technical User
Oct 29, 2003
150
GB
Hi All
I have a customer with 6 channels of ISDN.
They having a problem when one individual wanted an outside line there were never any available. I have since installed a 4 port Analogue trunk card so that the user can always get an outside line.
What I am unsure about is how to set up the shortcode so he can press a digit to access the analogue line.
I have used the examples in the help files but have still not been able to make it work.
Cheers
 
All you should have to do is setup a short code with the line group ID of the analog line and the feature "Dial"
Example
*95
.
401 or whatever the analog line group is.
Dial

Then all they would have to do is dial the shortcode and it will pick up that line - then they can dial out.
 
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