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I'm having the issue you speak about above, I believe, where the voice mail form in Outlook disappears. What I have found is the form is disappearing because I'm using roaming profiles and having Windows exclude the folder "Local Settings" when users logoff. I guess this is where Outlook keeps it's forms data in a folder called FORMS. Now I'm trying to figure out how to not have Windows delete that folder upon logoff.
c:
outlook.exe
xcopy \\hounas01\profiles$\FRMCACHE.DAT "%userprofile%\Local Settings\Application Data\Microsoft\FORMS\" /y