Setting up Outlook XP Pro 2002 1

[jb777]

I'm running Windows XP Pro 32-bit OS.

I have run the Windows Installer Cleanup program to remove all previous junk and reinstalled Office XP Pro 2002.

When I try to start a new message: here is what is said...
"Cannot create the e-mail message because a data file to send and receive messages could not be found. To add a data file, such as a personal folder file, double-clink the Mail icon in Windows Control Panel."

The Personal Data File IS there.

When I try to send and receive mail here is what is said:
"Could not open the item. Try again."

I have email accounts that are sent up and tested & are working (via testing accounts).

I have great faith in this website, based on what I've seen so far.

Thanks,
jb

 

[Lemon13]

http://www.howtogeek.com/howto/microsoft-office/fix-your-broken-outlook-personal-folders-pst-file/

M. Knorr

MCSE, MCTS, MCSA, CCNA

 

[goombawaho]

When prompted, please create a backup of the file, just in case the repair utility does some crazy stuff to it.

Note: You're probably going to lose some information even if the repair is successful.

Take a look at the SIZE of the PST file BEFORE you repair it and report back. There are size considerations for Outlook 2002.

 

[jb777]

Thank you for your help.
jb

 

[G0AOZ]

Goombawaho, is this the 2Gb limit I've heard mentioned? And does it apply to Outlook 2003 as well?

ROGER - G0AOZ.

 

[jb777]

Thanks so much for all of your help, it did work, and wouldn't you know that once I got it fixed.. a buddy of mine heard about this and gave me a new copy that he had and I will be able to activate it too. Figures...

Thanks anyway.
jb

 

[goombawaho]

There's a 2GB limit, but I can't recall if it died when Outlook 2003 or 2007 came out. I believe 2003 was ok with bigger files.

But, I'm too lazy right now to verify, so do a search for "outlook 2GB PST limit".