Setting up a HOTLINE phone

[beckman68]

I want to set up a hotline phone that when picked up it will automatically ring the main receptionist phone and display a name. I set up a 3902 with key 0 as a HOTLINE_D (direct) which when the handset is lifted automatically rings the main receptions, that works but a name does not appear on the main receptionist phone. Any ideas on how i can get that to work or another way that would work? Than you.

 

[bigindian65]

Is this internal? or is the hot D off premise? Does the name display on other calls?

 

[johnpoole]

i don't have my book but add a dn to the key.. if you have

key 0 hot d 4 1000 to ring down to 1000 then it has to have dn added and i can't remember the key.. hot l 1999 1000 then name 1999... that allows you to dial 1999 and ring the hot line as well as transfer to it

john poole
bellsouth business
columbia,sc

 

[bigindian65]

nn HOT D dd num DN m (cccc or D) hot-21
Two-way Hotline key
Where:
dd = number of digits dialed
num = target_number (terminating DN is a
maximum of 31 digits)
DN = two-way hotline DN
m = one of the following Terminating Modes:
H = Hotline (default), N = Non-ringing,
R = Ringing, or V = Voice
cccc = CLID table entry of (0)-N, where N = the
value entered at the SIZE prompt in LD 15
minus 1.
D = the character .D.. When the character .D. is
entered, the system searches the DN keys from
key 0 and up, to find a DN key with CLID table
entry. The CLID associated with the found DN
key will then be used.
xx HOT D nn x...x hot-10
Direct entry for One-way Enhanced Hotline key
Where:
nn = number of digits dialed
x...x = Hotline terminating DN up to a 31 digit
maximum

 

[beckman68]

This is an internal Hotline phone. It is for the front door. I will try adding that, thank you.

 

[acewarlock]

Post the TNB of that set.

 

[Telco01]

In the CLS remove DNDA and add TDD.

 

[beckman68]

Here is how the set is programmed on our Option 11C.

DES CTSY
TN 006 0 00 05
TYPE 3902
CDEN 8D
CUST 0
FDN 3000
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS FRE FBD WTA LPR MTD FND HTD TDD HFD GRLD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
HUNT
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 HOT D 4 3792
01
02
03
04 TRN
05


Let me know what else would work. Thank you.