Set Hunt Group Out of Service over SCN 1

[ipotech808]

Is there a way to set a hunt group out of service that is on SCN A from SCN B? (user is in the group)

I tried to create a button on a phone that sets hunt group out of service but all it does is click and turn the button on or off BUT the G does not go OG on the screen...

 

[Bas1234]

Say you have a SC on Site A to set a HG OOS and *99

On site B create a SC *99/Dial/*99/LineID of the SCN.

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It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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[ipotech808]

Will this put the light on the phone at least, to let them know that it is out of service or will it only show OG or G?

 

[Bas1234]

On site A yes, on site B no because it dials a SC. if you have advertise HG enabled and add the user as a member of the HG but then it should work with the button to set the HG in Night or OOS.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[ipotech808]

Yeah it is Advertised and in the hunt group but not enabled. I will try to restart both sides to see if that is the problem.

Thanks for your help Bas1234!