Send-calls active and skipping coverage path point1

[cb369]

My CEO's phone has bridged-appearances on his assistants' phones. His coverage path has the first point as a coverage answer group of both admins.

Will calls skip the coverage answer group since his phone is bridged on both admin phones? Is there any setting I can change other than not using send-calls?

G2siV11

 

[hartmj]

On the coverage path form there is an option towards the bottom thats says "Terminate to Coverage Pts. with Bridged Appearances?". Try setting this option to yes. I know this works if you just have the station as the coverage point. I have never tried it with a coverage answer group though.

Josh

http://www.salliemae.com