Secondary CDR 1

[phoneaddict]

Im planning to have my secondary CDR from my S8300 to be captured from my laptop via serial port. What do i need? and what config I need to put in avaya.

Thanks a lot.

 

[mevo]

In first, you have to configure your computer as a node name-ip in the Communication manager like that :

- change node-name ip
laptopCDR 192.168.0.1

In second, you have to configure the ip-service like that :

-change ip-service
CDR2 clan-node-name laptop-node-name laptop-listenport

In the end, you have to configure the system CDR like that :
- change system-parameters cdr
secondary output = customized (or another your need)
secondary output point = CDR2

Regards,

Avaya Certified Associate

 

[4merAvaya]

There are no serial ports available on an S8xx0 configuration unless you use a ioLAN (no longer sold). The CDR data stream is sent out via TCP/IP.

Kevin

 

[mevo]

There is a buffer (from LAMANET for example) and this buffer can convert LAN to serial.. then you can connect this buffer to the LAN and the serial to your laptop.

Avaya Certified Associate

 

[phoneaddict]

Thanks for the reply.

Mevo, this will not be real time still. Right? Because it will depend on the buffer?

Thanks/

 

[mevo]

phoneaddict,

it depend on the program behind the buffer (on the laptop). The buffer listen tickets in real time and keep them in the memory. it is your program on the laptop that it get the ticket when you want.
Ask me if you need more information about that !!!

Regards

Avaya Certified Associate

 

[AvayaTier3]

http://www.aucommunity.com/showthread.php?t=10971&highlight=rdtt

download the Avaya "Reliable Data Transfer Tool" (RDTT) and this will record all CDR records to a file, and you can set it to log a specific amount of data and then roll over the file.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

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