SEB has generic logon, SBC/ATT say no to changing it 1

[GHTROUT]

We replaced our old "ASAP" (with a unique password) with an SEB Netpath with a logon and password that clearly is the same as every other SBC (now ATT) customer.

We asked for it to be changed, and they showed up and simply added a new user/pass - the old still works.

Our initial answer was "no, wont change it" (the generic logon) I know it won't be the final answer, but I am wondering what other customers experience is.

Reply/comment only to the above



Email instructions on how to change it if you can. Not in the manual I have

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http://www.GHTROUT.com/

 

[morgansdad]

Without the IRIS/NGen programming software that your monitoring company has, there is not way to change or manage your SEB. At their mercy.....

 

[GHTROUT]

OK. Anyway, it is very odd that they would give the same password to each box, then tell the customer what it is.

They must not realize how hackers often influence greater security: They simply post the passwords.



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http://www.GHTROUT.com/