scn not showing links in manager 4

[azrael2000]

Hi All.

Quick question.

I have 5 ip offices running 11.0.4.2 build 58 with SCN's between them.

Before upgrading I could see the offices SCN'd, but after the upgrade, the offices show as stand alone, even though the SCN is working fine.

To test I scn'd two ip offices I have in the office together, and they show the same thing.

Has anyone else run into this? Did you find a solution. I have opened a ticket with Avaya, so if they get back to me before you folks, I'll post the answer here.

Regards

 

[snowman50]

Did you tick SCN when opening Manager so as they all open.

 

[azrael2000]

Hi Sorry it took so long to get back... busy busy busy...

I spoke with Avaya, and it looks like it is an "undocumented feature"... bug.
My ticket apparently is going upstairs to Level 4.

When I hear something back, I'll let you know.

Regards

 

[azrael2000]

Just heard back on my ticket.

There has been a critical patch created. The Avaya tech will be sending it to me, and I will ask if it is ok to share, or whether I can share it via tek-tips...

stay tuned.

Regards

 

[Okkie26]

Pink for Azrael,

 

[Westi]

more pink for you.


Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

 

[tfp2006]

Do you know the patch number? I have a case open with Avaya but the engineer hasnt heard of a patch.

 

[azrael2000]

Hi All.

Just got the patch from Avaya. They said that they need users to open a ticket to get the patch.
You can refer to SOLN348463
The patch is 11.0.4.2.21 build 1
I have an old 4 Gig SD card, so I've run out of space, but my cohort put it on his ok.

Regards

 

[azrael2000]

Hi All.

Update: Rebuilt my SD card and now have enough space to upload the patch.

Loaded ok... now I have to test. Will advise.

Regard

 

[azrael2000]

Update: patch was applied, and now I see another patched test system.

If anyone else is having this problem, this looks to be the cure.

Regards