SCN error 1

[safenestvmem]

I set up an existing site with an SCN from sure A to Site B following the IPO instructions.

All looked well before using it and I've been getting this error:

No response to IP trunk call request. H.323 Line: 17 IP Address: 192.168.3.53

Not much posted about how to deal with this kind of error.

Thanks

 

[budbyrd]

Make sure you have an IP route. Use SSA to see if you can ping site B from A and and the reverse. That would be a good start. That and more information about your setup than 'following the IPO instructions'

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[safenestvmem]

Yes thank you for advice.

I'll be there again this morning I will follow your instructions and get the information back to you.

This is a site with software version 8.1 that used to have two buildings connected together and then for the last several years they were not linked UP but they want to re-establish the link so we do have the networking licenses at both ends using DS 9508s.

The link is over a closed fiber Network so I'm not sending this through the internet the same IP address range locations because it's a closed fiber link used only for the purpose of the IPO the data Network uses a different fiber link.

I do have a question does the systems send years calls back and forth to verify the connection and this is why I'm getting this error?

We are going to check the switches at both end I believe there are several years old their Netgear switches that the fiber plugs into it both ends.

 

[budbyrd]

Just make sure you have a default route. IP address 0.0.0.0 and mask 0.0.0.0 gateway of your local network and make sure it is assigned to the network port you are using (LAN1). It does send ACK/NACK signaling to make sure the connection is up.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[safenestvmem]

Yes I was able to ping and yes I did confirm the default route is:
0.0.0.0
0.0.0.0
192.168.3.1
LAN 1

Site A is 192.168.3.51
Site B is 192.168.3.53

Does site B use the same LAN 1 address of 192.168.3.1?

 

[derfloh]

Both sites should have IPs out of different subnets. The way you have it the IP Routing will not work.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[budbyrd]

They can be on the same subnet just like any other two devices you want to talk to each other. The gateway of the IP Route will be the same on both but each IPO needs a unique LAN1 address. If you are talking the 'Gateway Address' on the SCN line, site A will be set to site B and vice versa. Need to make sure to change the Line Group ID as well on the SCN Line.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[derfloh]

Ok… if the are in the same location…

But I understood that therefore two sites and my interpretation was that it two different locations.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[OldMcDonald]

They are on the same campus in separate buildings using the same internal FIOS and not connected to the public internet.

They use a single either 192.168.3.1 at site A.

IPO site A is: .51 (PRI)
IPO site B is: .53

 

[safenestvmem]

Yes correct.