dhillster1476
Technical User
I have four(4) IP Office 500 V2 (Release 11.0) at four sites connected via IP Office Lines/SCN.
I want to be able connect to all sites using Avaya IP office manager from the main site but can't.
The 3 remote sites are connected via fibre metro link and I can ping the 3 remote PBX IP addresses. I also see the IP addresses of all sites on the IP Office connect screen but when I attempt to login, I get an error message "Network error - Failed to communicate with IP Office".
SCN is working; the extensions from all sites can successfully call and receive calls from one another. Also remote extensions can use the SIP Trunk at main site.
I believe the firewall could be blocking some important/relevant port(s).
Any advice on how to access the remote sites from IP Office Manager at Main site, would be greatly appreciated.
I want to be able connect to all sites using Avaya IP office manager from the main site but can't.
The 3 remote sites are connected via fibre metro link and I can ping the 3 remote PBX IP addresses. I also see the IP addresses of all sites on the IP Office connect screen but when I attempt to login, I get an error message "Network error - Failed to communicate with IP Office".
SCN is working; the extensions from all sites can successfully call and receive calls from one another. Also remote extensions can use the SIP Trunk at main site.
I believe the firewall could be blocking some important/relevant port(s).
Any advice on how to access the remote sites from IP Office Manager at Main site, would be greatly appreciated.