sbs2003 hp dat72 usb not seen on server

[4dluvofit]

I have an external usb hpdat72 drive recently purchased, and no amount of coaxing is making the device seen by any backup software package. BUT it is installed as seen here..

Computer Profile Summary
Profile Date: Friday, June 09, 2006 08:45:44
Operating System System Model
Windows Server 2003 Standard Edition, Small Business Server
Restricted Service Pack 1 (build 3790) HP ProLiant ML350 G4p
Processor a Main Circuit Board b
3050 megahertz Intel Pentium 4 (2 installed)
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache Bus Clock: 800 megahertz
BIOS: HP D19 08/19/2005
Drives Memory Modules c,d
291.32 Gigabytes Usable Hard Drive Capacity
233.97 Gigabytes Hard Drive Free Space

HL-DT-ST CD-ROM GCR-8486B
3.5" format removeable media [Floppy drive]
or :^) Hewlett Packard DAT72 USB drive [Tape drive]

HP LOGICAL VOLUME SCSI Disk Device (291.33 GB) -- drive 0 1024
Megabytes Installed Memory

Slot 'DIMM 01' has 512 MB
Slot 'DIMM 02' has 512 MB

but it,s not seen here ???
Local Drive Volumes

or :^) c: (on drive 0)73.40 GB57.94 GB free
d: (on drive 0)41.94 GB37.48 GB free
e: (on drive 0)157.28 GB122.76 GB free
f: (on drive 0)18.70 GB15.79 GB free



Controllers Display
Standard floppy disk controller
Intel(R) 6300ESB Ultra ATA Storage Controller - 25A2
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RAGE XL PCI Family (Microsoft Corporation) [Display adapter]
Plug and Play Monitor (17.1"vis, s/n F5UC570032911, July 2005)
Bus Adapters Multimedia
LSI Adapter, Ultra320 SCSI 2000 series, w/1020/1030 -ScsiPort
LSI Adapter, Ultra320 SCSI 2000 series, w/1020/1030 -ScsiPort
Smart Array 6400 Controller
Intel(R) 6300ESB USB Universal Host Controller - 25A9
Intel(R) 6300ESB USB Universal Host Controller - 25AA
Intel(R) 6300ESB USB2 Enhanced Host Controller - 25AD
ULi PCI to USB Open Host Controller
ULi PCI to USB Open Host Controller
ULi PCI to USB Open Host Controller
ULi USB 2.0 Enhanced Host Controller None detected
Communications Other Devices
HP NC7761 Gigabit Server Adapter
Network IP Address:
24 HID UPS Battery
American Power Conversion USB UPS
HP iLO Management Channel Interface Driver
HP USB Mass Storage Device
USB Root Hub
USB Root Hub
Generic volume shadow copy
Generic volume shadow copy

The server has a dual use of exchange and fileserver. I used the server backup software that came with the hpdat drive and MS own bacup utility software. None is successfull which makes me apprehensive to spend loadsa wonga on veritas etc. I may be niave but shouldn,t it appear in the explorer with a device letter?? I loaded every service pack and patch i can find, and scoured the net for a hint, I,m going round in circles with HP Support, any help would be appreciated...

Trixxy 'P'

Take a walk threw my mind, If you find any form of sanity, take it with you when you go...Cheers

 

[birky]

Hi

You won't see a drive letter in explorer.

Look under Contol Panel ---> System and see if your drive shows up in there.

If not then the OS isn't seeing it so it's not installed.

 

[4dluvofit]

yep it,s in the device manager alright

 

[Backup3xpert]

Each time you connect a tape drive, be it hotswappable or other wise, control panel is where it will be visually displayed (as long as the O.S. detects it). Likewise, if your backup software is already running at the time the device is installed, you will not see it listed in the interface until the list of attached devices is refreshed.

 

[4dluvofit]

ok i understand, i have seen it in the backup software, and in the device manager. I suppose as long as you can connect. Thanks for you help

 

[hhfesle]

If you want to back up data to disk media, AnyBackup Server Edition is a better solution for the server backup.

http://www.eisoo-en.com