planetbluau
Programmer
Environment: Sage 300 2012 Premium Edition - PU2 on MS SQL 2012
ISSUE: When client is in the OE screen and clicks the drill down button next to the LAST INVOICE No. field it correctly displays the OE Inquiry screen. Then when user presses PRINT button to print an invoice the following error dialog displays. "Closing the UI due to failure to initialize Sage 300 ERP DB links"
Interestingly, when you enter OPS Inquiry via the usual tree, choose OE Invoice Inquiry, thus showing the same screen, the PRINT button works correctly by displaying the OE Print Invoice dialog, allowing the user to choose which invoice(s) to print.
Any suggestions as to why the PRINT button produces the error when using the drill down button method to open this screen from OE Order Entry?
Thanks in advance,
Rodney
ISSUE: When client is in the OE screen and clicks the drill down button next to the LAST INVOICE No. field it correctly displays the OE Inquiry screen. Then when user presses PRINT button to print an invoice the following error dialog displays. "Closing the UI due to failure to initialize Sage 300 ERP DB links"
Interestingly, when you enter OPS Inquiry via the usual tree, choose OE Invoice Inquiry, thus showing the same screen, the PRINT button works correctly by displaying the OE Print Invoice dialog, allowing the user to choose which invoice(s) to print.
Any suggestions as to why the PRINT button produces the error when using the drill down button method to open this screen from OE Order Entry?
Thanks in advance,
Rodney