I'd like to create a new route - if needed.
We have an Avaya Phone user that needs to call out to a cell phone that is not working with the current route/ARS.
Get a recording that states "Your call cannot be completed as dialed - please hang up and try your call again or contact customer service...0414.." (repeats)
1.
ARS analysis:
1XXX551 11 11 201 fnpa n
Trunk group:
list trunk-group 11
TRUNK GROUPS
Grp No. Out Que
No. TAC Group Type Group Name Mem TN COR CDR Meas Dsp Len
11 711 isdn Outgoing 23 1 1 y none n 0
2.
Route Pattern:
change route-pattern 201 Page 1 of 3
Pattern Number: 201 Pattern Name: CR 551
SCCAN? n Secure SIP? n
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 11 3 200 1XXX n user
2: n user
3: n user
4: n user
5: n user
6: n user
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 3 4 W Request Dgts Format
Subaddress
1: y y y y y n n bothept locl-pub none
3.
Here is the trace:
list trace station 6324 Page 1
LIST TRACE
time data
12:46:06 active station 6324 cid 0x14c
12:46:06 G711MU ssff ps:20 rn:1/1 192.168.101.122:2726 192.168.101.15:2670
12:46:06 xoip: faxT modemT tty:US 192.168.101.15:2670 uid:0x907
12:46:07 dial 91XXX551 routeREFIX|FNPA|ARS
12:46:07 term trunk-group 11 cid 0x14c
12:46:07 dial 91XXX5511894 routeREFIX|FNPA|ARS
12:46:07 route-pattern 201 preference 1 cid 0x14c
12:46:07 seize trunk-group 11 member 16 cid 0x14c
12:46:07 Setup digits 1XXX3195511894
12:46:07 Calling Number & Name XXX2731776 NO-CPName
12:46:07 Proceed trunk-group 11 member 16 cid 0x14c
12:46:15 idle station 6324 cid 0x14c
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