Run32.dll Shutdown Problems!!!!!

[lonnier]

I am having problems with shutdown on a clients computer running Windows XP Pro. The run32.dll comes up when you try to shut down windows. I have tried running Norton Antivirus in both safe mode and normal mode and I have run Lavasoft Ad-Aware 6.0 and SpyBot Search and Destroy and nothing seems to work. I have deleted the run32.dll file from the Windows directory and expanded a new run32.dll from a XP Pro disk and it worked for 3 shutdowns and now it is going back to the run32.dll problem. Can anyone help me with this problem? Thanks

 

[linney]

What message are you getting?
Have you got any more clues in the Event Viewer.
Do a search of the machine for run32.dll, that does not sound like a Windows file, do you mean RunDll32.exe?

Removing adware & spyware
faq608-4650

http://aumha.org/win5/a/shtdwnxp.htm

 

[bcastner]

Malware.

faq608-4650

 

[lonnier]

I did mistype the name it should be RunDll32.exe. I am going to try the suggestions given at Removing adware & spyware
FAQ608-4650
which 2 of you have advised me to do. I will let you know the results when I get back to the clients computer.
Thanks!