Hello,
I have this set up on one system, duplicated the configuration on another deployment and its not working. Just looking for some input as to why it may not be working...
SCN / 3 digit dialing is working, but when trying to dial out you get "incompatible," error.
How I have it setup:
Under Line | Line (IP Office Line) Line number 21 / Outgoing ID 21
Gateway (Address of main office with SIP Service)
SCN Resiliency options checked
As i mentioned, 3 digit dialing is working, so i know this portion is correct.
Under Line | Short Codes
8N / N / Dial / 0
I have it set up this way at both deployments, one working, one not.
They use 8 to dial out.
ARS | Main (50)
All Line Group IDs are 21
Any ideas? I did not try to change the Line Group ID of the Short Code on the SCN Line, which I am seeing now but even at the site that is working it is 0, so not sure if that matters or not.
I have this set up on one system, duplicated the configuration on another deployment and its not working. Just looking for some input as to why it may not be working...
SCN / 3 digit dialing is working, but when trying to dial out you get "incompatible," error.
How I have it setup:
Under Line | Line (IP Office Line) Line number 21 / Outgoing ID 21
Gateway (Address of main office with SIP Service)
SCN Resiliency options checked
As i mentioned, 3 digit dialing is working, so i know this portion is correct.
Under Line | Short Codes
8N / N / Dial / 0
I have it set up this way at both deployments, one working, one not.
They use 8 to dial out.
ARS | Main (50)
All Line Group IDs are 21
Any ideas? I did not try to change the Line Group ID of the Short Code on the SCN Line, which I am seeing now but even at the site that is working it is 0, so not sure if that matters or not.