Route unavailable, call subsriber on 3300

[boekh331]

An external call arrives via ISDN on the 3300.
This caller calls a number that needs to be routed to another device(e.q. Dialogic)
If a route (via ASR) is unavailable (link down), I want to redirect the caller to a number (subscriber) on the 3300. Can this be done .. and how can i do this.

Thanks

 

[kwbMitel]

We need to know how the interface to the Dialogic is configured.

PRI?
T1?
Analog Trunks?
Analog Lines?
DNIC Lines?

I would assume T1 but...you never know.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[boekh331]

Hi kwbMitel,

It is a E1 line to the mitel.
When hte trunk to the dialogic is down, i'd like to let a number on the ICP3300 take over. This is a IP phone 5224.

A number arrivers on the ICP. the number is stripped down to 3 digits.
The number always starts with 9 (ie 901)
The 9xx numbers are not on the ICP.
In ars i tell to route 9xx over the E1 to the dialogic.
If the link or dialogic is down i'd like to reroute the call to a number on the ICP.