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RNR on extension

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jonnyred

Technical User
Feb 13, 2007
24
GB
Does anyone know how to remove a RNR divert from an extensiion. The extension had a forward on it which i did take off but the RNR is still there. Switchboard could not remove it either.
 
How do you know it is RNR diverted - What have you tried so far to remove it?
 
It says RNR when you LEX it. I have found a code to take RNR off so i will try that and post back if it works.
 
Jonnyred,

If the RNR divert is set via MMi, "RFD extn n" to cancel it.
If it is set from the handset, "##0*" or "#0**extn" from the console.

Hope this fixes it,

CRM026
 
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