Ringer volume doesn't keep it's value (4602)

[Tier2_Maracaibo]

I put this thread again, as the former gave no final answer

http://www.tek-tips.com/viewthread.cfm?qid=1067448

IP 4602 are about 25 + who are presenting this problem. when spending time with no activity, low ringer volume to a minimum audible.
I'm thinking it is a firmware problem (2.3) of 4602 or failure of PoE switch (low energy)
Somebody help me

 

[Bas1234]

Look on the TFTP server where the phone get the 46xxsettings.txt file, open it and search for:

#################### AUDIBLE ALERTING #######################
##
## Specifies the audible alerting setting for the telephone
## and whether users may change this setting.
##
## A value of 0 turns off audible alerting; user cannot
## adjust ringer volume at all.
## A value of 1 turns on audible alerting; user can adjust
## ringer volume but cannot turn off audible alerting.
## A value of 2 turns off audible alerting; user can adjust
## ringer volume and can turn off audible alerting.
## A value of 3 turns on audible alerting; user can adjust
## ringer volume and can turn off audible alerting.
## The default value is 3.
##
SET AUDASYS 3 <----- change it into 3

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Tier2_Maracaibo]

thanks for replying,
this is one of the options that I'm driving, but the client does not have a TFTP server and I install it on the laptop
Tomorrow I should be doing these tests

 

[AACon]

The Manager app works as a tftp server...Thats weird that the volume gradually goes down.

-Austin
ACE: Implement IP Office
Instructor of the stars.
Those that can't do, usually call me.

 

[Tier2_Maracaibo]

is true, the Manager of IPO has a TFTP Server. this case is focused on CM 3.1.2
However, this issue is related to the 4602 specifically, so it also affects IPO

 

[Tier2_Maracaibo]

ok, update phones to 2.9 sp1 and change the 46xxsetting as indicated
results when I have them notice

thanks to all