Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Ringer volume doesn't keep it's value (4602)

Status
Not open for further replies.

Tier2_Maracaibo

Technical User
Feb 21, 2007
22
US
I put this thread again, as the former gave no final answer

IP 4602 are about 25 + who are presenting this problem. when spending time with no activity, low ringer volume to a minimum audible.
I'm thinking it is a firmware problem (2.3) of 4602 or failure of PoE switch (low energy)
Somebody help me
 
Look on the TFTP server where the phone get the 46xxsettings.txt file, open it and search for:

#################### AUDIBLE ALERTING #######################
##
## Specifies the audible alerting setting for the telephone
## and whether users may change this setting.
##
## A value of 0 turns off audible alerting; user cannot
## adjust ringer volume at all.
## A value of 1 turns on audible alerting; user can adjust
## ringer volume but cannot turn off audible alerting.
## A value of 2 turns off audible alerting; user can adjust
## ringer volume and can turn off audible alerting.
## A value of 3 turns on audible alerting; user can adjust
## ringer volume and can turn off audible alerting.
## The default value is 3.
##
SET AUDASYS 3 <----- change it into 3


Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool )
______________________________________
 
thanks for replying,
this is one of the options that I'm driving, but the client does not have a TFTP server and I install it on the laptop
Tomorrow I should be doing these tests
 
The Manager app works as a tftp server...Thats weird that the volume gradually goes down.

-Austin
ACE: Implement IP Office
Instructor of the stars.
Those that can't do, usually call me.
 
is true, the Manager of IPO has a TFTP Server. this case is focused on CM 3.1.2
However, this issue is related to the 4602 specifically, so it also affects IPO
 
ok, update phones to 2.9 sp1 and change the 46xxsetting as indicated
results when I have them notice

thanks to all
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top