Ringdown phone

[It wire techs]

I need to make a phone call into an attendant greeting as soon as it goes off hook. The greeting has to have 5 keypress options to go to other mailboxes with the same. It is an intercom call because it is in network. Similar to a hotel lobby phone

 

[It wire techs]

I need to make a phone call into an attendant greeting as soon as it goes off hook. The greeting has to have 5 keypress options to go to other mailboxes with the same. It is an intercom call because it is in network. Similar to a hotel lobby phone

Oh. I don't have the equipment yet. I will but it based on those needs

 

[curlycord]

You gave a little more info in your [URL='

https://www.tek-tips.com/threads/ringdown-phone.1830860/'

]General forum post[/URL] but Norstar or BCM does not have so called "dial action table".

Mailboxes are to leave a message, not to then be given more dialing options which is the job of AA or CCR.
I would think people that pickup a lobby phone want choices, info greetings or a human and not a mailbox.

In Nortel language it would be:
Set is hotline to AA when going off hook
AA answers with a greeting
CCR options (1 to 5) point to where needed such as Set, Hunt group, Info greeting, offsite #.

You did not give an example so I don't get the call flow, however other members know about this "dial action table" term so they are best suited to help out.

 

[It wire techs]

Yea ,.,.SOrry NEC is Dial Action Table, Nortel is CCR. RIng down phone NEC is a hotline in Nortel. My real question is will the Nortel Hotline to AA. NEC is having problems with it. I cant get to AA on a hotline unless it comes in on a CO, the hotline to AA will not answer on a intercom call. Not to a group, not to a phone. Cant hotline to 700, I get bionic betty

 

[curlycord]

The reply mentioned by Lundah in the General forum is typical workaround, that is to Hotline "Internal" to an analog port's DN which is cross-connected back into a trunk port assigned to AA.

Above method for Norstar or BCM:
Sets Prime Line = Intercom
Hotline/Internal/ATA's DN/
Program AA to answer with CCR, record choices under Path 0 only.

Callpilot on the BCM has a nifty feature.
I did some testing this morning (on BCM50) using the "Service DN" in Callpilot.
When picking up the receiver you can get a specified greeting table to answer the call.

Method on a BCM50

Phone System
In Hunt Groups
-Choose an available Huntgroup DN
---Add the vmail DN as a member
---Set the mode to Sequential or Rotary only
In Sets
-Choose your set
---In Capabilities Hotline to Internal/HG's DN


Callpilot
-In Configuration/Service Directory Number Table: Create a Service DN using the Hunt Group DN
-Select "Greeting Table"
-Do not record any greetings in Table/Greeting, but do disable the Tables "Menu Prompt" & record a second of silence.
-Record your 5 options in CCR

I see no evidence that a Callpilot 1xx will do this.