We have a menu(Call Pilot) on the incoming lines(MICS) setup with Select 1 for Sales, Select 2 for Technical support and so on. When you select 1 the call should transfer to 221 and then to 222 and then to 223. What is happening is that the caller will hear 4 rings and the call will disconnect when 1 is selected. Other options such as Select 2 are transferring to the proper extensions. Does anyone have any ideas?
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Ring No Answer
- Thread starter WaltNC
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