On two of our users systems (internal = W2K and external = 98?) when the user trys to view a shared document they continually receive the login window to enter name, password, domain again and again. Thanks for any help in advance.
We just implimented Sharepoint and are having similar difficulties.
The temporary solution was a talonic stated, but not quite as severe. The creator of the webspace (dashboard) moved components around -- adding some, deleting others. One of the components removed was causing the problems. I'll talk to the administrator to see what else he did to get rid of that annoying repeated login.
I now know where the problem comes from. When i use basic authentication and windows authentication on my site, the problem starts. When i use only Windows Authentication, i don't have the problem.
Try it. It's not a convinient option too, but it's where we have to start digging.
This answer may be too simple to correct the problem you are having, but it is worth a shot....
I have had this problem a couple of times and what we found was in the security settings for Internet Explorer, under "User Authentication" it was set to "Prompt for user name and password" instead of "Automatic logon with current user name and password". When we changed that settings, the problems went away. Hope that helps!
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