Hello,
we have an IPO500 with embedded VM. A collegue upgraded the prompts to 4.2, but he first copied the wrong Files (*.c23) with the avaya tool to the CF card. He coundn't remove the files with manager, so he removed the card from the IPO, deleted every file and directory (he doesn't format the card!) with the card-reader on his PC, put back the card into the IPO and started the Copy-Tool for the *.c11 Files (send711.bat). The IPO detects the CF-Card, but says that there is no VoiceMail. The Settings in Manager are right. System Status tells me that there are no VM channels.
Our dealer tells me that the embedded VM is completely lost and we have to buy a new Avaya CF-Card.
I thought I had seen a thread about a tool to recover Embedded VM a few months ago, but I can't find it.
Has somebody an idea?
Thanks!
we have an IPO500 with embedded VM. A collegue upgraded the prompts to 4.2, but he first copied the wrong Files (*.c23) with the avaya tool to the CF card. He coundn't remove the files with manager, so he removed the card from the IPO, deleted every file and directory (he doesn't format the card!) with the card-reader on his PC, put back the card into the IPO and started the Copy-Tool for the *.c11 Files (send711.bat). The IPO detects the CF-Card, but says that there is no VoiceMail. The Settings in Manager are right. System Status tells me that there are no VM channels.
Our dealer tells me that the embedded VM is completely lost and we have to buy a new Avaya CF-Card.
I thought I had seen a thread about a tool to recover Embedded VM a few months ago, but I can't find it.
Has somebody an idea?
Thanks!