Removing a number from the 3300

[samclarke666]

Hi all,

Apologies in advance, i am a novice on phone systems, but we've been left in the lurch by our IT guy and have some loose ends.

We have a 3300 system here. Up until recently we had 2 companies in our office, the main company has 3 lines, sales, tech support ect, which is staying but the other company (now gone) had just one line ***115 for example. we want to remove that number from service or "turn it off" The software version i'm running is 7.1.5.13.

Is this possible? I know my way around PCs/Servers but this is slightly new territory for me. Any help would be great
Regards

Sam

 

[wireman50]

Check system speedcalls as well.

 

[samclarke666]

Lou - I don't have a single line assignment, and it's deleted from Multiline, or so i think!

It's also not in the tel Dir.

Wireman: there's nothing related to 115, or 101 in system speed calls.

Thanks guys

 

[LoopyLou]

you have access to maintenance?

do "loc number 115" should give you info on what it is.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[samclarke666]

Lou, do you mean in the admin, or from the phones?

 

[samclarke666]

Maintenance Logs - All
Maintenance Logs - Error
Maintenance Logs - Info
Maintenance Logs - Warning

This is what i have in the admin console.

 

[LoopyLou]

in the system you have to go to maintenance and diagnositcs and then maintenance commands. Then loc number followed by the number.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.