Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Removing a DN with no TN associated to it 1

Status
Not open for further replies.

glenmetz

IS-IT--Management
Jul 24, 2012
20
0
0
US
I have an extension that I believe used to part of a group, that I'd like to free up for use. When I do a PRT of all extensions, it lists this:

DN 6619
TYPE ACDN

And that's. I'd like to change it to a 3902 and give it a TN. The rest of our phones look like this:

DN 6617
CPND
NAME GLEN METZ
XPLN 13
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 005 0 00 02 KEY 00 H MARP DES A10023 17 JAN 2003
(3902)

Any help would be appreciated. I can't just out the phone in LD20 because there is no TN associated with it. I'm stuck. Thank you.
 
It's probably a dummy acd que. You can out it in ld 23
 
That did it. I was about to out it (OUT->ACD, pretty good guess on my part), then cpy an existing extension onto 6619. Thank you much.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top