removed DN from Hunt Group it still rings 1

[MVD100]

I have a Nortel MICS with a Door Phone. The Door Phone rings all phone extensions (DN) in Hunt Group 1 (HG01). I removed one DN from the HG list but this phone still rings.
What could be the problem?

 

[curlycord]

Maybe its the prime set or has an answer DN key for the doorphone DN maybe?

 

[MVD100]

It is not a prime set. What is an answer DN key and how is it programmed?

Thanks

 

[Deweyhumbolt]

An Answer DN will be right above your last Intercom Key. It will flash when you press the Doorphone.

Adversity is Opportunity

 

[curlycord]

F*1 the key above Intercom and see what it says.

Terms&Sets/2XX/LineAccess/AnswerDN

 

[Deweyhumbolt]

Ftr*0

Adversity is Opportunity

 

[curlycord]

* 0 thanks

Also check exactly what display reads when being called by Door Phone

 

[MVD100]

The display reads DOOR as it should and as do the other phones in the Hunt Group. *0 does not show the door phone on any button, however, DND button = Group Pickup ??

Also, an AnswerDN SCAN returns unassigned.

 

[curlycord]

Strange.

What happens if you take another set out of the group? will it still ring too?
You do mean rings and not chimes right? if it chimes take it out of the Page zone in Capabilities.

 

[fireeater]

i've had times when a system reset clears the problem

 

[MVD100]

***PROBLEM SOLVED***
fireater was right. A system reset cleared the problem. Now the door phone does not ring the desk phone. Thanks!