Remote Desktop: Can't connect to Windows 7 Enterprise

[grofaty]

Hi,
I would like to connect with Remote Desktop to Windows 7 Enterprise Edition Service pack 1 (=remote computer), but I am unable to connect. I tried the following:
1. I can ping the IP of remote computer successfully.
2. I have turned off firewall on remote computer to be sure firewall does not block any remote desktop connections.
3. I have checked Remote Desktop service (Control Panel | Administrative Tools | Services) is started on remote computer.
4. Then I have checked Control Panel | System | Remote Settings and I was surprised to see no settings available for remote desktop. See my print-screen of this Remote Settings window:

http://shrani.si/f/N/Xr/aT4Oz88/remote.png

I expected to see the following window:

http://www.howtogeek.com/geekers/up/sshot-2009-10-19-01-23-27.png

- notice the difference, bellow is remote desktop section that is just not available on my Windows.

How to enable remote desktop connection to my remote Windows?
Thanks

 

[NortonES2]

You have enabled remote assistance not remote desktop (2 completely different things)

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If it doesn't leak oil it must be empty!!

 

[NortonES2]

Ignore the above mis-read the post.

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If it doesn't leak oil it must be empty!!

 

[hairlessupportmonkey]

are you certain this is windows 7 Enterprise?

ACSS - SME
General Geek

 

[grofaty]

In cmd I have executed command: winver and it displayed Windows 7 Enterprise

 

[linney]

Is there any Group Policy being set that might be preventing Remote Desktop?


How to disable Remote Desktop by using Group Policy

http://support.microsoft.com/kb/306300

Enable/Edit/Disable Remote Desktop via Group Policy Windows 2008

http://www.reborndigital.com/?p=88

 

[grofaty]

I followed group policy instructions and this is not a problem.

 

[cdogg]

Occasionally, a Windows security update to RDP may not install properly. First, under "Control Panel -> Programs and Features", click View installed updates. Look to see if you have KB2621440 installed. If so, remove it and reboot. Check to see if your RDP options are back. If so, I recommend reinstalling KB2621440, since it's a necessary update.

If that doesn't resolve it, you may be faced with removing SP1 and reinstalling.

It's also worth mentioning that Windows 7 Home doesn't support Remote Desktop. You must have the Professional, Ultimate, or Enterprise edition. I know you said you have Enterprise, but for anyone searching on this thread later, that may help to know.

-Carl
"The glass is neither half-full nor half-empty: it's twice as big as it needs to be."

[tab][navy]For this site's posting policies, click [/navy]here.

 

[Sympology]

Just as an aside, try UltraVNC as another option, just in case you can't get it workign or prefer a different approach.

Robert Wilensky:
We've all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true.

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