remote agentc install on a W2K3 box

[jayhox]

I have a windows domain with a new W2K3 box we are using as a storage server. I'm using BackupExec 10 on a W2k server. I need to install the rant64 files and the box doesn't seem to like it. I have also tried the rant32 files and nothing happens. Can someone please assist me in this install?

 

[steveot]

What version of Backup Exec ? is the storage server 32 or 64-bit?

 

[jayhox]

Version is 10 and the server has a 64 bit processor.

 

[steveot]

You need to upgrade to 10.1 with Backup Exec 10.1 HOTFIX 1 and SP2

After you upgrade to 10.1 under agent directory you will see two folder for 64-bit installs. If your server is 64-bit extended chip set use the EXT folder.

 

[jayhox]

I will give that a shot, Thank you very much for the assistance!

 

[steveot]

BTW 10.1 is free upgrade.

You will see a RANT64 and RANT64EX folder under agent directory. I suspect the RANT64EX is the one you want. But the isntall will tell you wrong processor type then use RANT64 install folder

 

[jayhox]

Thank you again for the assistance.

 

[jayhox]

I've been looking on the Veritas website, how and where do I get the upgrade to 10.1?

 

[steveot]

Symantec Backup Exec (tm) 10d rev. 5629 for Windows Servers Installation Files

http://seer.support.veritas.com/docs/279332.htm

10d (10.1.5629) Hotfix 1 - Extended 64-bit (x64) Remote Agent for Windows Servers (RAWS) (Adds support for remote computers running 64-bit extended chipset Windows operating systems)


Symantec Backup Exec (tm) 10.1 (10d) for Windows Servers revision 5629 - Service Pack 2 - Includes Critical Security Updates

http://seer.support.veritas.com/docs/285482.htm

 

[jayhox]

Thank you for all of the information!