Release and try again-Help!

[Telecomlady]

The area code is in the system but I keep getting a busy signal for a phone number. Where else should I check?

 

[johnpoole]

is your ncos and tgar right? can you dial the number from another station or a cell.. rls and try again is not usually the provider, usually ncos.. post the set

john poole
bellsouth business
columbia,sc

 

[Telecomlady]

This is my phone. They can't dial it from there station and I tried on my phone and I can't either.

TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 7771
TGAR 0
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBA WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 7771
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0

 

[johnpoole]

station looks pretty open? is this just one number or? could you dial it ever? one area code? ld 60 stat?

john poole
bellsouth business
columbia,sc

 

[acewarlock]

Use your phone to make the call and do a trac on the DN in LD 80

 

[Telecomlady]

Is this how you trac the DN? When I put in my TN it gave me the keys but did nothing when I dialed this number.

.trac 5920

TRA101

.!
>err tra101
>

TRA0101
Illegal input parameters.

Severity: Info

 

[johnpoole]

thanks ace

ld 80
entc 4 0 0 0 0015
gotr


that will trace 4 00 00 00 for 15 minutes

john poole
bellsouth business
columbia,sc

 

[acewarlock]

LD 80
TRAC 0 5920

0 is cust #) (5920 is your DN not TN)

 

[Telecomlady]

It isn't showing me anything when I dial the number. Should I be seeing the trying to be made? Or do I view it somewhere else? Sorry I have never tracked anything before.

 

[Telecomlady]

Thanks acewarlock
When I do trac 0 5920 it shows my TN and that it's IDLE. When I call the number I don't see anything.

 

[acewarlock]

Type everything in to LD 80 and dial the number and as you dial the last number hit the return key on the Terminal. it's a matter of timing to get it right, because as soon as you get the busy sig the connention breaks.

 

[acewarlock]

Also in your CLS FBA is used only if you want calls to your DID number to go to the ATTN if your on the phone. Change it to CLS FBD. FBD has nothing to do with calls going to HUNT or FDN.

 

[Telecomlady]

Oh Wow Thanks! But I have no idea what it's saying. Can you help me out. I edited it and put those # signs in.

.trac 0 5920

ACTIVE TN 040 0 07 03
ORIG 040 0 07 03 0 SCR MARP 0 5920 2616
TERM 013 24 TIE RMBR 12 142
DIAL DN 91361#######
MAIN_PM DIAL AUX_PM COMPLETE
TALKSLOT ORIG 15 TERM 15 JUNCTOR ORIG7 TERM0
EES_DATA:
NONE
QUEU NONE
CALL ID 0 4448


AUX NARS



---- ISDN PRA CALL (TERM) ----
CALL REF # = 144
BEARER CAP = VOICE
HLC =
CALL STATE = 1 INIT
CALLING NO = ######5920
CALLED NO = 1361#######

PDCA 1 PAD 0 6 PCML MU MU

NON ACTIVE TN 032 0 08 07 MARP

 

[acewarlock]

Basicaly

YOUR Phone
ORIG 040 0 07 03 0 SCR MARP 0 5920 2616

Trunk call whenout on.
TERM 013 24 TIE RMBR 12 142
DIAL DN 91361#######

So the Call is leaving your switch and going to the phone company. But the problem is your sending the 9 to the TELCO. in LD 90 prtint the NPA and see what RLI it points to and goto LD 86 and print the RLI and see if it has a DMI table. Post that info here so I can see it.

The problem is in your programming.

 

[Telecomlady]

The dailed number is 91361 but the Called number is showing 1361.

 

[acewarlock]

Good catch! It's the TELCO translations then, call the Phone company.

 

[acewarlock]

May be a new NPA/NXX combo for the Phone company. I see this all the time with mostly new Cell phone NXX's in my company.

 

[Telecomlady]

Thanks so much guys. So contact my long distance carrier with this ticket?

 

[acewarlock]

Yes, ask them to check there Translations.

 

[Telecomlady]

So I called in a ticket and they said it was because the customer didn't have call waiting. Can you believe that!