Release 11.0.4.2 crashing when making SIP calls.

[DavidCT]

After upgrading from 11.0.4.1, I can make our 500v2 crash on demand just by making two or three calls in quick succession to the same phone number over SIP using a J179 phone. Seems to be fine from 96xx series H323 phones.

Sysmon shows just before the crash: PRN: .FATAL TLB Data Load Error address=37343278 d=5 pc=f0bbb514 f0bbb4d8 f0c013a0 f0c33484 f0262364 f0334640 IP 500 V2 11.0.4.2.0 build 56

Anyone else?

 

[Perfs]

Experiencing the similar issues.

Can make our gateway crash by just calling into a group which has phones on the server edition and the chasis.

EDIT: Seems to be before any calls. We just made a new group with 1 phone from the primary and 1 from the gateway. Saved with merge. Crashes the gateway but not the primary.

 

[BFG9K]

Me too!

Our way to crash it seems to be have a group with users on both the Primary and the Gateway (Analog handsets etc). It will instantly crash as soon as you add a non-Primary user to the group.

WTF AVAYA!?

EDIT: I managed to get the error before it died this time:

PRN: .WATCHDOG TIMEOUT wdogmax 249990000l CM stack f02716a8 f05deb60 f05debb0 f046e408 f0471830 f0478f78 f0475ecc f045beac f03991f4 f03a09ec f03a0764 f09b363c f0334340 f0334590 f0256b6c f0256b20 IP 500 V2 11.0.4.2.0 build 56

 

[LegoTajkun]

You should raise a ticket at Avaya Support with attached crash logs.

APDS - Avaya Midmarket Solutions
AIPS - Avaya IP Office™ Platform
ACSS - Avaya IP Office™ Platform

 

[BFG9K]

Way ahead of you. Will let you know what we find.