Reducing the amount of ring 1

[protocol167]

I was wondering if there was an option somewhere that I can change the amount of rings before it goes into the voicemail system.

Right now it takes four rings before it goes into the voicemail and I want to change it to either one ring or two ring. Is this possible.

Thanks in advance

 

[EddieDuece]

The RCO prompt for that set in ld 20. To see what the RCO's are set to in your switch;

Use LD 21 to see what values are currently stored in CFN0, CFN1, etc:

LD 21
PT1000
REQ: prt
TYPE: rdr
TYPE RDR_DATA
CUST 0
TYPE RDR_DATA
CUST 00
OPT CFO CFRD PVCD CWRD
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN
CFN0 4 <--------4 rings
CFN1 2 <--------2 rings
CFN2 1 <--------1 rings
DFN0 4 <--------4 rings
DFN1 2 <--------2 rings
DFN2 1 <--------1 rings
MDID YES
NDID YES
MWFB YES

In this example, CFN0 is set for 4. That means any phone that has RCO set to "0" will ring 4 times. CFN1 is set for 2. Again, any phone with RCO set to "1" will ring 2 times.
In other words, the RCO value is just a POINTER to the RDR table. You only have three choices, 0 or 1 or 2.

Now, if you want a phone to ring 9 times (which is absurd, in itself, since most callers give up after around 6 rings), you have to change (use LD 15) one of the CFN values to 9. Bear in mind that this means ANY phone with that CFN value in RCO will ALSO start getting 9 rings.

 

[EddieDuece]

Thanks to PEMpal for the in depth explanation yesterday!

 

[PEMpal]

You're welcome! I'm glad to contribute something ... finally!

 

[protocol167]

Thank you very much Eddiedeuce!! for the tip.

 

[EddieDuece]

No problem. Have a star PEMpal for making my reply easy!