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Redial button on 4624 inserts dac 9 1

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firstlastcase

IS-IT--Management
Aug 30, 2006
16
JO
Dear all;
i am facing a little problem when using the redial button on my 4624 ip phone and that is when i try to redail an extension the phone by defaults iserts 9 as a dac and then gets me out of the network into the national public network of my country.

please help regarding this issue,
any post is highly appreciated,

Abdullah

Abdullah Ali
 
sorry the phone type is 4621sw IP phone not 4624


Abdullah Ali
 
in the 46xxsettings.txt change the line ## SET PHNOL 9
remove ## and change the 9 in to what you need
i am not sure if this will work but give it a try


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
thanks peter for your reply but i am sorry, it is not the redial button! it is using the "call" display button when you select "log" display button for any missed, received or previously dialed extension.

i dont think that there is an entry for such thing in the settings file, is there?

is this just a standard in avaya phones and system or it can be solved?

thanks indeed,



Abdullah Ali
 
We've had the same issue for years... adding the line "SET PHNDPLENGTH 4" into the settings.txt file where 4 is the internal ext length should fix this but every now and then the problem re-occurs.

usually rebooting the phone fixes this for a while!
 
Thanks alot TykeUK that fixed the problem at least for now

Abdullah Ali
 
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