Realtime scanning problem

[JCStuzka]

We have a couple clients that over the past couple of months have come to the same problem. The norton Realtime virus scanning just stops working. It's checked off to run but doesn't. also, all the virus definition versions are no longer dates, but numbers ... currently 60112w (rather than 02/12/2004 rev.12). both are running on Windows 2000 DC's with the scan engine version 4.1.0.6. one is norton Corp. 7.51.847 running standalone and requires a script for the updates (will not do it on it's own), the other is 7.50.846 managing 12 clients, updating ok.

there were no configuration changes ... it just stopped working one day. any ideas?

 

[voodoo7]

I encountered the same problem. That happened after I installed windows xp as the second system.

My case:
1. windows 2000 server + NAV 7.5 client stand alone : work functionaly
2. after installed windows xp pro as the second system, the NAV client cannot load the "file system realtime protection"

I was told that the patch for windows xp should be installed, but I cannot find the patch on the symantec website.

 

[voodoo7]

hey, I just solved the problem regarding the reference from symantec.

here is the link:

http://service1.symantec.com/SUPPOR...88256a220026a5a3?OpenDocument&src=bar_sch_nam

hope it work for you too.

download this: ftp://ftp.symantec.com/public/english_us_canada/symevnt/sevinst.exe
and install it to fix the problem.