In my Device Manager I have RAS Async Adapter marked with yellow exclamation sign.
When try to uninstall it receiving:
“Failed to uninstall the device.The device may be required to boot up the computer”
Please let me know how I can fix it.
However, if you don't recognize it, and don't know of any software that might be using it, then you may want to at least disable it in device manager for now. Then I'd advise running these apps as well:
CCleaner
Malwarebytes Antimalware
SuperAntispyware
Glary Utilities
Advanced System Care
Also, if you don't have a 3rd party software firewall, I'd suggest you get one. And if you don't have a router, I'd suggest you get one of those as well - hardware.
It may not be anything of the sort, but it almost sounds suspicious to me, based on what folks were saying in the linked thread.
Any more thoughts on the issue? More details? Let us know what/if anything you try, and then the results.
Can you pick up any relevant driver or service for that device if you look in the Recovery Console via the Listsvc command and use the Disable command to stop any relevant thing loading at boot time?
How to install and use the Recovery Console in Windows XP
Thanks for assistance.
@ linney,
In the Registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RAS Asynchronious Media Driver, for Start I have
REG_DWORD 0x00000003(3).
Followed Philip Woodring's instructions from A to Z ,but unfortunately didn't work for me.
Deleting RAS Async entries in the Registry had just created a bunch of problems and I was forced to do Recovery of partition "C" after all.
Only one thing was possible - to uninstall RAS Async driver as well the other one #2, but Windows after reboot didn't create the new ones and present problems ( different drivers in connection with RAS in DM were marked with yellow exclamation sign ) and Eset Firewall was excluded.
Problematic driver belongs to group of Network drivers in DM
and under properties of RAS Async Adapter is written
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
MS tutorials regarding this Code 31 are useless and it is impossible to troubleshoot and fix this driver.
Applying Philip Woodring's ,re. Eset Firewall, changes in Registry disabled Eset Firewall.
If I disable this driver nothing changes, if try to Update it, receiving a message that no better driver is available.
I think the message means that Windows, or Windows Update, has no better driver for you, which leaves you the option of checking the manufacturer of the piece of hardware or the OEM.
You would need to locate the VEN and DEV numbers to identify the manufacturer and the device. These are mentioned in the Device Manager via Properties/ Details/ Hardware ID's.
, I have 13 VEN_DEV entries.
I can not define which one of them is in connection with RAS Async Driver.
My Hardware ID's for RAS Async Driver is :
sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Actually on my PC I have Driver Version 5.1.2535.0 from 01.07.01 (Microsoft) installed.
On DG site found RAS Async Adapter Microsoft 06/21/2006 6.0.5365.8 n/a
but this one suitable for XP Pro is not in download base from
DG.
Other ones are for Win 98 or 98SE.
I have not Error 633.
VIDEO
LAN
USB
IDE drivers
Now which one of them I should try when updating RAS Async Adapter.
Also from the second link dloaded the driver, but I am completely confused which one to use for RAS update.
Forgot to mention I have dual-boot OS on my PC - Win 98SE and XP Pro,
When 98Se is in operation no any yellow exclamation sign appear in DM- this occur only when XP Pro is active.
Please direct me how to proceed and thanks for your efforts since now.
As I can notice no one of the members of this forum countered similar problem as mine - only you participate in this thread - i am very grateful to you linney .
If we succeed to solve this puzzle will be the firs ones on the net.
Did you get any driver CD when you first purchased this machine? Is the XP CD, if you have one, a Retail version or a Recovery CD from any OEM that might include XP drivers?
If there are no XP drivers on the page that Ben sent you to, you could make a restore point and try going with the Windows 7 driver and see what happens, it is not unusual for other operating systems drivers to work on another operating system.
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