Random Reboot

[dstjames]

We upgraded to 4.0.5 on our IP office 406 recently Since then the system randomly reboots. I have had my vendor look into it and he doesnt have a clue. He sent our config and traces to avaya and they dont know why its doing this.

Are other people having this same issue?

In system status it says the reason it last restarted was abnormal termination. It seems to only reboot during buisness hours so I am asuming its something someone is doing in combination with the new version. We upgraded to 4.0.7 hoping that would fix the issue but all that did was introduce a wierd humming into our analog ports after the caller hangs up (for instance when you page and hang up it gives a really annoying hum until the UPAM disconnects the call) We have the system plugged into an APC ups. I dont think its a PRI timing issue since it looks like the system is rebooting but thats what I have been told by my vendor.

Any help much appritiated!!!

 

[gknight1]

i know this may sound kind of dumb, but double check you "error" list in manager. i had the same thing happen too me. It was rebooting for two days, but as soon as i got rid of all the errors it hasnt rebooted since.

 

[PlatinumGuy]

Also run a default trace with isdn events just in case.

Just before the reboot you should be able to see what is happening to cause it.

ACA - IP Office Implement
ACS - IP Office Implement
ACE - IP Office Implement
ACI - IP Office Implement

 

[Gibsonic]

so the problem only started once you upgraded to 4.0.5? what were you on before? any other software, hardware or circuit changes in addition to the upgrade?

 

[ProviderReborn]

I have seen this come up on here a few times. Every time I have said I have seen similar and one cause could be a huntgroup overflowing to its self in the overflow destination.

Check this isnt the case. You never know it may be the reason in your case.
Cheers
Lee

 

[dstjames]

Thanks for the replies.

1. I had no errors in the error list on 4.0.5. Now that I have upgraded to 4.0.7 the only errors I have are that the extensions are reserved by the delta server and any phantom extensions I have there is an error saying the extension doesnt exist. Basically the extension is used but no physical phone is plugged into it.

2. I have the trace up and running and will look next time it happens.

3. No changes to the system other than the software upgrade. I dont remember exactly what version we were on before. 3.x.x

4. I checked the hunt groups. They each have an overflow that then overflows to a phantom phone that forwards them to a shortcode that plays a message saying please call back during buisness hours or some such. But none point back to themselves.

Thanks again for the ideas.

 

[Gibsonic]

others could speak to this better than I, but i believe there is an issue or change in 4.0 concerning phantom users.

You may want to find a way to accomplish your message without using a phantom user(i.e. VM Pro call flow)

 

[ProviderReborn]

And if you want post the old trace up here. You will be able to pinpoint whats getting upset.

 

[SuperJenks]

Its possible that the system was not upgraded properly or 3.2.99 was not used to expand the memory space in preperation of 4.x. If config and operational software does not have enough memory to operate, the system will crash and reboot. You could just barely be on the threshold of the memory space. It probably runs fine for a day or so until system uses up the memory and then BAM, it reboots. You could serial Dte into it and clear all memory spaces and do the upgrade again to see if it makes a difference. I have also seen configs get corrupted due to upgrades based on previous releases the system may have been upgraded from in the past. I had the same problem you have at customer site and had to re-key the entire config and that fixed the problem. That system was on 3.2.55. Other than my above suggestions, dont know what to tell you. Good Luck!

 

[gknight1]

That what my errors were, the phantom users, once I deleted the phantom users the system quit rebooting. Create that group in voicemail client and under the leave part out a GoTo action and point it too your module. Don't forget to turn voicemail on for that group.

 

[dstjames]

I finally captured a trace when it happens.
Here is a copy of the log. Its all greek to me so I probably posted it way before the problem. I dont actually see a reboot in this log but every phone went down and I received an e-mail saying that "System has restarted from power fail (cold start)", "Expansion Module DS 1 station changed" and "Expansion module POT1 changed"\

CallingNum=9013 (Connie Dooley) Internal=1 Time=7 AState=9
66280mS CMMap: a=11.14 b=0.0 D1
66874mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[8] Type=Default (100) Reason=CMDRdirect
66874mS CMTARGET: 0.1024.0 9 Connie Dooley.0: Setting Hard Timer 7000
66875mS CMTARGET: 0.1024.0 9 Connie Dooley.0: LOOKUP CALL ROUTE: type=100 called_party=8 sub= calling=9013 in=0 complete=0
66875mS CMTARGET: SKIP INCOMING CALL ROUTE
66875mS CMTARGET: 0.1024.0 9 Connie Dooley.0: ADD TARGET (N): number=8 type=100 depth=1 nobar=1 setorig=1
66876mS CMTARGET: 0.1024.0 9 Connie Dooley.0: FoundKnownSystemTargets 8
66877mS CMTARGET: 0.1024.0 9 Connie Dooley.0: SYS SC: 8 2 sc=type=31 code=8N, num=N callinfop->sending_complete=0 secondary_dialtone=
66877mS CMARS: CMARSHandler::FindActiveARSByGroupID GroupID=50
66877mS CMARS: CMARShandler::MakeCallTarget - Called Number:
66878mS CMTARGET: 0.1024.0 9 Connie Dooley.0: CancelTimer CMTCDelayedProcessing
66878mS CMTARGET: 0.1024.0 9 Connie Dooley.0: INITIAL TARGETING SUCCEEDED
66878mS CMTARGET: 0.1024.0 9 Connie Dooley.0: GetNoAnswerTimer:15
66880mS CMTARGET: TargetOnProgress: res: 1
66881mS CMTARGET: 0.1024.0 9 Connie Dooley.0: CancelTimer CMTCNoAnswerTimeout
66881mS CMARS: FORM: Main - Received Number:
66881mS CMARS: CMARSTargetingPending
66882mS CD: CALL: 0.1024.0 State=0 Cut=2 Music=3.0 Aend="Connie Dooley(9013)" (11.14) Bend="" [] (0.0) CalledNum= () CallingNum=9013 (Connie Dooley) Internal=1 Time=611 AState=7
66884mS CMMap: a=11.14 b=0.0 D1
67999mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[4] Type=Default (100) Reason=CMDRdirect
68000mS CMARS: FORM: Main - Received Number: 4
68000mS CMARS: CMARSTargetingPending
68002mS CMMap: a=11.14 b=0.0 D0
68120mS PRN: CMIESS addfac
68120mS ISDNL3Evt: v=1 stacknum=1 State, new=Present, old=NullState id=2
68123mS CMLineRx: v=1
CMSetup
Line: type=Q931Line 1 Call: lid=1 id=2 in=1
Called[4100] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[7166493079] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=7
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
68123mS PRN: Found QBChannel to match 0.7 --> 2.8
68127mS PRN: Setting configured voice gain on ch 6.
68127mS CD: CALL: 1.2.1 State=0 Cut=1 Music=0.0 Aend="Line 1" (2.8) Bend="" [] (0.0) CalledNum=4100 () CallingNum=7166493079 () Internal=0 Time=4 AState=0
68129mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: LOOKUP CALL ROUTE: type=0 called_party=4100 sub= calling=7166493079 in=1 complete=1
68129mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: SET BESTMATCH: length 100 vs 0 match=* dest=.
68129mS PRN: CheckMandatoryRecording() ep=1.2.1 10 Q931 Trunk:1 CHAN=7
68130mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: LOOKUP INCOMING CALL ROUTE:10, calling party is 7166493079. Using destination .
68130mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: ADD TARGET (N): number=4100 type=0 depth=1 nobar=1 setorig=1
68130mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: FoundKnownSystemTargets 4100
68131mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: SET USER: ICR orig=1
68131mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: ADD USER: ICR depth=2 disallow_cw=0 dnd=0 real_call=1 type(CMNTypeUnknown) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000
68132mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: ADD TARGET (N): number=9200 type=100 depth=3 nobar=1 setorig=0
68132mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: FoundKnownSystemTargets 9200
68133mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: SYS SC: 9200 4 sc=type=16 code=9200, num="Short Codes.LionelAA" callinfop->sending_complete=1 secondary_dialtone=
68134mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: ADD VOICEMAIL TARGET
68135mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: ADD VOICEMAIL TARGET: SUCCEEDED
68135mS PRN: BasicFindBestInCallRouteMatch returns(2)
68135mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: INITIAL TARGETING SUCCEEDED
68136mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: GetNoAnswerTimer:15
68136mS CMLineTx: v=1
CMProceeding
Line: type=Q931Line 1 Call: lid=0 id=2 in=1
BChan: slot=0 chan=7
68138mS CMExtnTx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[Short Codes.LionelAA] Type=Voicemail (102) Reason=CMDRX_MailboxAccess SndComp Calling[7166493079] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=6 chan=8
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
IE CMIERespondingPartyNumber (230)(P:0 S:1 T:0 N:1 R:4) number=7166493079
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=7 gain=0
IE CMIECalledPartyName (224) ICR
IE CMIECalledPartyKName (225) ICR
IE CMIEIcrPriorityDetail (239) Priority = 1
IE CMIEOriginalCalledPartyName (236) ICR
IE CMIEOriginalCalledPartyKName (237) ICR
IE CMIEOriginalCalledPartyNumber (238)(P:100 S:100 T:101 N:100 R:1) number=4100
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
Display [7166493079>ICR]
Timed: 20/07/07 15:12
Locale: enu
68139mS CMMap: a=6.8 b=1.254 T
68140mS CMExtnRx: v=RAS, p1=0
CMConnect
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIERespondingPartyName (228) Short Codes.LionelAA
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=Short Codes.LionelAA
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 gain=0
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
68140mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: CancelTimer CMTCCoverageTimeout
68142mS CMLineTx: v=1
CMConnect
Line: type=Q931Line 1 Call: lid=0 id=2 in=1
BChan: slot=0 chan=7
Display [++fShort Codes.LionelAA,]
68143mS CD: CALL: 1.2.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (2.8) Bend="ICR(4100)" [VoiceMail] (6.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=7166493079 () Internal=0 Time=20 AState=2
68146mS CMMap: PCG::MapBChan pcp[73]b1r0 cp_b fed8c2e2 other_cp_b 0 type CGTypeSimple
68146mS CMMap: PCG::MapBChan pcp[9]b1r0 cp_b fedb835e other_cp_b fed8c2e2 type CGTypeSimple
68147mS CMMap: a=2.8 b=6.8 M1
68147mS ISDNL3Evt: v=1 stacknum=1 State, new=ICProceeding, old=Present id=2
68148mS ISDNL3Evt: v=1 stacknum=1 State, new=ConnReq, old=ICProceeding id=2
68160mS ISDNL3Evt: v=1 stacknum=1 State, new=Active, old=ConnReq id=2
68161mS CMLineRx: v=1
CMConnectAck
Line: type=Q931Line 1 Call: lid=1 id=2 in=1
68162mS CMTARGET: 1.2.1 10 Q931 Trunk:1 CHAN=7: ~CMTargetHandler
68163mS PRN: 0.1029.0 10 RAS.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=102, ep->recording_list.Size()=0
68164mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[7166493079] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=6 chan=8
IE CMIERespondingPartyNumber (230)(P:0 S:1 T:0 N:1 R:4) number=7166493079
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=7 gain=0
68227mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[1] Type=Default (100) Reason=CMDRdirect
68228mS CMARS: FORM: Main - Received Number: 41
68228mS CMARS: CMARSTargetingPending
68248mS PRN: CMIESS addfac
68248mS ISDNL3Evt: v=1 stacknum=1 State, new=Present, old=NullState id=3
68250mS CMLineRx: v=1
CMSetup
Line: type=Q931Line 1 Call: lid=1 id=3 in=1
Called[4100] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[7343956654] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=8
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
68250mS PRN: Found QBChannel to match 0.8 --> 2.9
68254mS PRN: Setting configured voice gain on ch 7.
68255mS CD: CALL: 1.3.1 State=0 Cut=1 Music=0.0 Aend="Line 1" (2.9) Bend="" [] (0.0) CalledNum=4100 () CallingNum=7343956654 () Internal=0 Time=4 AState=0
68256mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: LOOKUP CALL ROUTE: type=0 called_party=4100 sub= calling=7343956654 in=1 complete=1
68257mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: SET BESTMATCH: length 100 vs 0 match=* dest=.
68257mS PRN: CheckMandatoryRecording() ep=1.3.1 11 Q931 Trunk:1 CHAN=8
68257mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: LOOKUP INCOMING CALL ROUTE:11, calling party is 7343956654. Using destination .
68258mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: ADD TARGET (N): number=4100 type=0 depth=1 nobar=1 setorig=1
68258mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: FoundKnownSystemTargets 4100
68258mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: SET USER: ICR orig=1
68259mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: ADD USER: ICR depth=2 disallow_cw=0 dnd=0 real_call=1 type(CMNTypeUnknown) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000
68259mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: ADD TARGET (N): number=9200 type=100 depth=3 nobar=1 setorig=0
68260mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: FoundKnownSystemTargets 9200
68261mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: SYS SC: 9200 4 sc=type=16 code=9200, num="Short Codes.LionelAA" callinfop->sending_complete=1 secondary_dialtone=
68261mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: ADD VOICEMAIL TARGET
68262mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: ADD VOICEMAIL TARGET: SUCCEEDED
68263mS PRN: BasicFindBestInCallRouteMatch returns(2)
68263mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: INITIAL TARGETING SUCCEEDED
68263mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: GetNoAnswerTimer:15
68264mS CMLineTx: v=1
CMProceeding
Line: type=Q931Line 1 Call: lid=0 id=3 in=1
BChan: slot=0 chan=8
68265mS CMExtnTx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1009 in=0
Called[Short Codes.LionelAA] Type=Voicemail (102) Reason=CMDRX_MailboxAccess SndComp Calling[7343956654] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=8
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=7343956654
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=8 gain=0
IE CMIECalledPartyName (224) ICR
IE CMIECalledPartyKName (225) ICR
IE CMIEIcrPriorityDetail (239) Priority = 1
IE CMIEOriginalCalledPartyName (236) ICR
IE CMIEOriginalCalledPartyKName (237) ICR
IE CMIEOriginalCalledPartyNumber (238)(P:100 S:100 T:101 N:100 R:1) number=4100
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
Display [7343956654>ICR]
Timed: 20/07/07 15:12
Locale: enu
68266mS CMMap: a=5.8 b=1.254 T
68267mS CMExtnRx: v=RAS, p1=0
CMConnect
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIERespondingPartyName (228) Short Codes.LionelAA
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=Short Codes.LionelAA
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 gain=0
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
68268mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: CancelTimer CMTCCoverageTimeout
68270mS CMLineTx: v=1
CMConnect
Line: type=Q931Line 1 Call: lid=0 id=3 in=1
BChan: slot=0 chan=8
Display [++fShort Codes.LionelAA,]
68271mS CD: CALL: 1.3.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (2.9) Bend="ICR(4100)" [VoiceMail] (5.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=7343956654 () Internal=0 Time=20 AState=2
68274mS CMMap: PCG::MapBChan pcp[74]b1r0 cp_b fed8c1a6 other_cp_b 0 type CGTypeSimple
68275mS CMMap: PCG::MapBChan pcp[10]b1r0 cp_b fedb7f2a other_cp_b fed8c1a6 type CGTypeSimple
68275mS CMMap: a=2.9 b=5.8 M1
68276mS ISDNL3Evt: v=1 stacknum=1 State, new=ICProceeding, old=Present id=3
68277mS ISDNL3Evt: v=1 stacknum=1 State, new=ConnReq, old=ICProceeding id=3
68300mS ISDNL3Evt: v=1 stacknum=1 State, new=Active, old=ConnReq id=3
68301mS CMLineRx: v=1
CMConnectAck
Line: type=Q931Line 1 Call: lid=1 id=3 in=1
68302mS CMTARGET: 1.3.1 11 Q931 Trunk:1 CHAN=8: ~CMTargetHandler
68303mS PRN: 0.1032.0 11 RAS.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=102, ep->recording_list.Size()=0
68303mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1009 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[7343956654] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=5 chan=8
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=7343956654
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=8 gain=0
68433mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[2] Type=Default (100) Reason=CMDRdirect
68434mS CMARS: FORM: Main - Received Number: 412
68434mS CMARS: CMARSTargetingPending
68567mS PRN: CMIESS addfac
68569mS CMLineRx: v=1
CMFacility
Line: type=Q931Line 1 Call: lid=1 id=2 in=1
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 1
user 'NEW YORK CALL' presentation Allowed
68570mS CMExtnTx: v=RAS, p1=0
CMFacility
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[7166493079] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=6 chan=8
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 1
user 'NEW YORK CALL' presentation Allowed
IE CMIERespondingPartyNumber (230)(P:0 S:1 T:0 N:1 R:4) number=7166493079
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=7 gain=0
IE CMIECallingPartyName (110) NEW YORK CALL
IE CMIERespondingPartyName (228) NEW YORK CALL
68610mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[2] Type=Default (100) Reason=CMDRdirect
68610mS CMARS: FORM: Main - Received Number: 12
68611mS CMARS: CMARSTargetingPending
68714mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[5] Type=Default (100) Reason=CMDRdirect
68715mS CMARS: FORM: Main - Received Number: 4125
68715mS CMARS: CMARSTargetingPending

********** SysMonitor v6.0 (7) [connected to 192.168.1.51 (Lionel LLC)] **********

68740mS PRN: Monitor Status IP 406 DS 4.0(7)
68741mS PRN: LAW=U PRI=2, BRI=0, ALOG=4, ADSL=0 VCOMP=8, MDM=0, WAN=0, MODU=6 LANM=0 CkSRC=2 VMAIL=1(VER=3 TYP=1) CALLS=5(TOT=11)
68761mS PRN: CMIESS addfac
68763mS CMLineRx: v=1
CMFacility
Line: type=Q931Line 1 Call: lid=1 id=3 in=1
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 1
user 'CELLULAR CALL' presentation Allowed
68764mS CMExtnTx: v=RAS, p1=0
CMFacility
Line: type=RAS 1 Call: lid=0 id=1009 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[7343956654] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=5 chan=8
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 1
user 'CELLULAR CALL' presentation Allowed
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=7343956654
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=8 gain=0
IE CMIECallingPartyName (110) CELLULAR CALL
IE CMIERespondingPartyName (228) CELLULAR CALL
68887mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[5] Type=Default (100) Reason=CMDRdirect
68888mS CMARS: FORM: Main - Received Number: 41255
68888mS CMARS: CMARSTargetingPending
69033mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
69034mS CMARS: FORM: Main - Received Number: 120
69034mS CMARS: CMARSTargetingPending
69105mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[3] Type=Default (100) Reason=CMDRdirect
69106mS CMARS: FORM: Main - Received Number: 412553
69106mS CMARS: CMARSTargetingPending
69278mS CMExtnRx: v=9013, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
Called[2] Type=Default (100) Reason=CMDRdirect
69279mS CMARS: FORM: Main - Received Number: 4125532
69279mS CMARS: CMARSTargetingPending
69432mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[1] Type=Default (100) Reason=CMDRdirect
69433mS CMARS: FORM: Main - Received Number: 1201
69433mS CMARS: CMARSTargetingPending
69541mS ISDNL3Evt: v=1 stacknum=1 State, new=NullState, old=Initiated id=1022
69542mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=0 id=1022 in=0
BChan: slot=0 chan=1
Cause=44, Requested cct/chan not available
69543mS CMARS: LINE ep Received: CMReleaseComp - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
69544mS CMLineTx: v=1
CMDisconnect
Line: type=Q931Line 1 Call: lid=0 id=1022 in=0
Cause=16, Normal call clearing
69545mS CMARS: Target: Short_Code: 1N; - Line_Group_ID: 1 has been set to: CMARS_OUTOFSERVICE
69546mS CMExtnTx: v=9037, p1=0
CMProgress
Line: type=DigitalExtn 6 Call: lid=0 id=1014 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLUser (0), pd=CMPDInbandPattern (8)
Display [WAITING FOR LINE]
Timed: 20/07/07 15:12
69546mS CD: CALL: 0.1014.0 State=1 Cut=3 Music=0.0 Aend="Stephanie Decke(9037)" (12.7) Bend="" [] (0.0) CalledNum=13135650061 () CallingNum=9037 (Stephanie Decke) Internal=1 Time=18463 AState=1
69551mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=0 id=1022 in=0
Cause=16, Normal call clearing
69565mS CMARS: Retarget existing BUSY targets - Num of Busy Targets: 1 - Current Form: Main
69566mS CMMap: a=5.5 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 4, total 8
69566mS CMMap: a=5.5 b=1.255 T
69566mS CMMap: PCG::MapBChan pcp[216]b1r0 cp_b fec774ae other_cp_b fedb9862 type CGTypeDTMF
69567mS CMMap: a=5.5 b=12.7 M2
69567mS CMMap: DTMF:layTones g T[16] ,EEEEE
69567mS CMMap: Started playing tones, cp[216]b1r0 (from g null)
69567mS CMMap: cp[216]b1r0 SetOperGroup from g null to g null not executed, playing tones in progress ,EEEEE
69700mS RES: Fri 20/7/2007 15:12:57 FreeMem=45573512(8) CMMsg=5 (6) Buff=100 589 499 998 5 Links=6874
71310mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[8] Type=Default (100) Reason=CMDRdirect
71311mS CMARS: FORM: Main - Received Number: 12018
71311mS CMARS: CMARSTargetingPending
71394mS CMMap: PCG::UnmapBChan pcp[216]b1r0 cp_b fec774ae other_cp_b fedb9862
71395mS CMMap: a=5.5 b=12.7 M0
71395mS CMMap: a=5.5 b=0.0 T0
71395mS CMMap: a=5.5 b=0.0 DTMF::~DTMF freed CMRTTonegen resource busy 3, total 8
71796mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[6] Type=Default (100) Reason=CMDRdirect
71797mS CMARS: FORM: Main - Received Number: 120186
71797mS CMARS: CMARSTargetingPending
72346mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[2] Type=Default (100) Reason=CMDRdirect
72346mS CMARS: FORM: Main - Received Number: 1201862
72347mS CMARS: CMARSTargetingPending
73856mS CMExtnRx: v=9037, p1=0
CMReleaseComp
Line: type=DigitalExtn 6 Call: lid=0 id=1014 in=0
73859mS CMLOGGING: CALL:2007/07/2015:12,00:00:04,000,9037,O,813135650061,813135650061,StephanieDecke,,,1,,""n/a,0
73859mS CD: CALL: 0.1014.0 State=1 Cut=2 Music=0.0 Aend="Stephanie Decke(9037)" (12.7) Bend="" [] (0.0) CalledNum=13135650061 () CallingNum=9037 (Stephanie Decke) Internal=1 Time=22776 AState=0
73860mS CD: CALL: 0.1014.0 Deleted
73862mS CMARS: CMARSEndpoint::CallLost(cause=16) - Address: 0.1016.0 6 ARS for Main - Call State: CMCSAccept
73862mS CMARS: ~CMARSEndpoint() - Address: feb827c8
73863mS CMTARGET: 0.1014.0 -1 BaseEP: ~CMTargetHandler
74472mS CMExtnRx: v=RAS, p1=0
CMFacility
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[CLAIM] Type=ACD (103) Reason=CMDRdirect
74484mS CD: CALL: 1.3.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (2.9) Bend="ICR(4100)" [VoiceMail] (5.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=7343956654 (CELLULAR CALL) Internal=0 Time=6232 AState=2
74491mS CMExtnRx: v=RAS, p1=0
CMSetup
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[7343956654] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110) CELLULAR CALL
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceUnknown type=0 number=0 channel=0 gain=0
IE CMIECallingPartyName (110) CELLULAR CALL
Locale: enu
74492mS CMTARGET: 0.1033.0 12 RAS.1: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=7343956654 in=0 complete=0
74492mS CMTARGET: SKIP INCOMING CALL ROUTE
74492mS CMTARGET: 0.1033.0 12 RAS.1: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1
74494mS CMExtnTx: v=RAS, p1=0
CMSetupAck
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BChan: slot=5 chan=8
74495mS CMMap: PCG::UnmapBChan pcp[74]b1r0 cp_b fed8c1a6 other_cp_b fedb7f2a
74496mS CMMap: a=5.8 b=2.9 M0
74496mS CMMap: PCG::UnmapBChan pcp[10]b1r0 cp_b fedb7f2a other_cp_b 0
74496mS CMMap: a=2.9 b=0.0 H1
74498mS CD: CALL: 1.3.1 State=2 Cut=1 Music=1.0 Aend="Line 1" (2.9) Bend="ICR(4100)" [VoiceMail] (5.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=7343956654 (CELLULAR CALL) Internal=0 Time=6247 AState=2
74500mS CD: CALL: 0.1033.0 State=0 Cut=1 Music=3.0 Aend="VoiceMail" (5.8) Bend="" [] (0.0) CalledNum= () CallingNum=7343956654 (CELLULAR CALL) Internal=1 Time=11 AState=9
74503mS CMExtnRx: v=RAS, p1=0
CMInformation
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[9067] Type=Default (100) Reason=CMDRdirect SndComp
74504mS CMTARGET: 0.1033.0 12 RAS.1: LOOKUP CALL ROUTE: type=111 called_party=9067 sub= calling=7343956654 in=0 complete=1
74504mS CMTARGET: SKIP INCOMING CALL ROUTE
74504mS CMTARGET: 0.1033.0 12 RAS.1: ADD TARGET (N): number=9067 type=111 depth=1 nobar=1 setorig=1
74505mS CMTARGET: 0.1033.0 12 RAS.1: FoundKnownSystemTargets 9067
74505mS CMTARGET: 0.1033.0 12 RAS.1: SET USER: Nellie Lesmeist orig=1
74506mS CMTARGET: 0.1033.0 12 RAS.1: ADD USER: Nellie Lesmeist depth=2 disallow_cw=0 dnd=0 real_call=1 type(CMNTypeWhisper) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000
74507mS CMTARGET: 0.1033.0 12 RAS.1: CancelTimer CMTCDialToneTimeout
74508mS CMTARGET: 0.1033.0 12 RAS.1: INITIAL TARGETING SUCCEEDED
74508mS CMTARGET: 0.1033.0 12 RAS.1: GetNoAnswerTimer:15
74509mS CMExtnTx: v=RAS, p1=0
CMProceeding
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BChan: slot=5 chan=8
74510mS CMExtnTx: v=9067, p1=0
CMSetup
Line: type=DigitalExtn 7 Call: lid=0 id=1035 in=0
Called[9067] Type= (111) Reason=CMDRdirect SndComp Calling[7343956654] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 gain=0
IE CMIECalledPartyName (224) Nellie Lesmeist
IE CMIECalledPartyKName (225) Nellie Lesmeister
IE CMIECallingPartyName (110) CELLULAR CALL
IE CMIEIcrPriorityDetail (239) Priority = 1
Display [CELLULAR CALL>Nellie Lesmeister]
Timed: 20/07/07 15:13
Locale: enu
74511mS CMExtnRx: v=9067, p1=0
CMAlerting
Line: type=DigitalExtn 7 Call: lid=0 id=1035 in=0
74513mS CMExtnTx: v=RAS, p1=0
CMAlerting
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BChan: slot=5 chan=8
IE CMIERespondingPartyName (228) Nellie Lesmeist
IE CMIERespondingPartyKName (229) Nellie Lesmeister
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=9067
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceStdPhone type=41 number=4995 channel=0 gain=0
74515mS CD: CALL: 0.1033.0 State=1 Cut=1 Music=2.0 Aend="VoiceMail" (5.8) Bend="" [Nellie Lesmeist(9067)] (0.0) CalledNum=9067 (Nellie Lesmeist) CallingNum=7343956654 (CELLULAR CALL) Internal=1 Time=27 AState=1
74701mS RES: Fri 20/7/2007 15:13:02 FreeMem=45573684(13) CMMsg=5 (6) Buff=100 591 499 1008 5 Links=6883
75206mS CMExtnRx: v=RAS, p1=0
CMFacility
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[CLAIM] Type=ACD (103) Reason=CMDRdirect
75219mS CD: CALL: 1.2.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (2.8) Bend="ICR(4100)" [VoiceMail] (6.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=7166493079 (NEW YORK CALL) Internal=0 Time=7095 AState=2
75226mS CMExtnRx: v=RAS, p1=0
CMSetup
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[7166493079] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110) NEW YORK CALL
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceUnknown type=0 number=0 channel=0 gain=0
IE CMIECallingPartyName (110) NEW YORK CALL
Locale: enu
75227mS CMTARGET: 0.1036.0 13 RAS.1: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=7166493079 in=0 complete=0
75227mS CMTARGET: SKIP INCOMING CALL ROUTE
75227mS CMTARGET: 0.1036.0 13 RAS.1: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1
75229mS CMExtnTx: v=RAS, p1=0
CMSetupAck
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=6 chan=8
75231mS CMMap: PCG::UnmapBChan pcp[73]b1r0 cp_b fed8c2e2 other_cp_b fedb835e
75231mS CMMap: a=6.8 b=2.8 M0
75231mS CMMap: PCG::UnmapBChan pcp[9]b1r0 cp_b fedb835e other_cp_b 0
75231mS CMMap: a=2.8 b=0.0 H1
75232mS CD: CALL: 1.2.1 State=2 Cut=1 Music=1.0 Aend="Line 1" (2.8) Bend="ICR(4100)" [VoiceMail] (6.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=7166493079 (NEW YORK CALL) Internal=0 Time=7109 AState=2
75234mS CD: CALL: 0.1036.0 State=0 Cut=1 Music=3.0 Aend="VoiceMail" (6.8) Bend="" [] (0.0) CalledNum= () CallingNum=7166493079 (NEW YORK CALL) Internal=1 Time=10 AState=9
75253mS CMExtnRx: v=RAS, p1=0
CMInformation
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[9601] Type=Default (100) Reason=CMDRdirect SndComp
75254mS CMTARGET: 0.1036.0 13 RAS.1: LOOKUP CALL ROUTE: type=111 called_party=9601 sub= calling=7166493079 in=0 complete=1
75254mS CMTARGET: SKIP INCOMING CALL ROUTE
75254mS CMTARGET: 0.1036.0 13 RAS.1: ADD TARGET (N): number=9601 type=111 depth=1 nobar=1 setorig=1
75255mS CMTARGET: 0.1036.0 13 RAS.1: FoundKnownSystemTargets 9601
75256mS CMTARGET: 0.1036.0 13 RAS.1: TARGET: Not in dial plan
75256mS CMTARGET: 0.1036.0 13 RAS.1: CancelTimer CMTCDialToneTimeout
75257mS CMLOGGING: CALL:2007/07/2015:13,00:00:00,000,7166493079,O,9601,9601,,,,1,,""n/a,0
75258mS CD: CALL: 0.1036.0 State=0 Cut=0 Music=0.0 Aend="VoiceMail" (6.8) Bend="" [] (0.0) CalledNum=9601 () CallingNum=7166493079 (NEW YORK CALL) Internal=1 Time=35 AState=7
75259mS CD: CALL: 0.1036.0 Deleted
75259mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=6 chan=8
Cause=1, Unallocated (unassigned) number
75263mS CMTARGET: 0.1036.0 -1 BaseEP: ~CMTargetHandler
75265mS CMMap: PCG::MapBChan pcp[9]b1r0 cp_b fedb835e other_cp_b 0 type CGTypeSimple
75265mS CMMap: a=2.8 b=0.0 H0
75265mS CMMap: PCG::MapBChan pcp[73]b1r0 cp_b fed8c2e2 other_cp_b fedb835e type CGTypeSimple
75265mS CMMap: a=6.8 b=2.8 M1
75269mS CMExtnRx: v=RAS, p1=0
CMFacility
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[CLAIM] Type=ACD (103) Reason=CMDRdirect
75271mS CD: CALL: 1.2.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (2.8) Bend="ICR(4100)" [VoiceMail] (6.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=7166493079 (NEW YORK CALL) Internal=0 Time=7148 AState=2
75359mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[9] Type=Default (100) Reason=CMDRdirect
75360mS CMARS: FORM: Main - Received Number: 12018629
75360mS CMARS: CMARSTargetingPending
75683mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[3] Type=Default (100) Reason=CMDRdirect
75684mS CMARS: FORM: Main - Received Number: 120186293
75684mS CMARS: CMARSTargetingPending
75863mS CMExtnTx: v=9037, p1=0
CMVoiceMailStatus
Line: type=DigitalExtn 6 Call: lid=0 id=-1 in=0
Called[Stephanie Decke Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Stephanie Decke Msgs=0]
Timed: 20/07/07 15:13
76047mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[9] Type=Default (100) Reason=CMDRdirect
76048mS CMARS: FORM: Main - Received Number: 1201862939
76048mS CMARS: CMARSTargetingPending
76564mS CMARS: Case 1 - dial_delay_time: 7000 has expired - Resolve what we might have - Called Number: 4125532 Addr: feb7b50c
76565mS CMARS: FORM: Main - Received Number: 4125532
76565mS CMARS: FOUND A SHORT CODE - short_code: N; - Tel: N - Called_Party: 4125532 - Line Group Id: 1
76566mS CMARS: CMARSHandler::FindActiveARSByGroupID GroupID=1
76566mS CMTARGET: Group Id: 1 has NOT been found in Line: 2
76569mS CMARS: FOUND LINE - Line Id: 1 - using line group id: 1 - Called Number: 4125532 - Calling Number: 9013
76570mS CMARS: SEND Setup TO LINE
76570mS PRN: Setting configured voice gain for ch 1.
76570mS CMLineTx: v=1
CMSetup
Line: type=Q931Line 1 Call: lid=0 id=1038 in=0
Called[4125532] Type=Unknown (0) Reason=CMDRdirect
BC: CMTC=3K1Audio CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=1
Locale: enu
76571mS CD: CALL: 0.1024.0 State=0 Cut=2 Music=0.0 Aend="Connie Dooley(9013)" (11.14) Bend="" [Line 1] (0.0) CalledNum=4125532 () CallingNum=9013 (Connie Dooley) Internal=1 Time=10300 AState=7
76573mS ISDNL3Evt: v=1 stacknum=1 State, new=Initiated, old=NullState id=1038
76650mS ISDNL3Evt: v=1 stacknum=1 State, new=NullState, old=Initiated id=1038
76651mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=0 id=1038 in=0
BChan: slot=0 chan=1
Cause=54, Incoming calls barred
76652mS CMARS: LINE ep Received: CMReleaseComp - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
76653mS CMLineTx: v=1
CMDisconnect
Line: type=Q931Line 1 Call: lid=0 id=1038 in=0
Cause=16, Normal call clearing
76654mS CMARS: Target: Short_Code: N; - Line_Group_ID: 1 has been set to: CMARS_OUTOFSERVICE
76655mS CMExtnTx: v=9013, p1=0
CMProgress
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLUser (0), pd=CMPDInbandPattern (8)
Display [WAITING FOR LINE]
Timed: 20/07/07 15:13
76655mS CD: CALL: 0.1024.0 State=1 Cut=3 Music=0.0 Aend="Connie Dooley(9013)" (11.14) Bend="" [] (0.0) CalledNum=4125532 () CallingNum=9013 (Connie Dooley) Internal=1 Time=10384 AState=1
76659mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=0 id=1038 in=0
Cause=16, Normal call clearing
76985mS CMExtnRx: v=9067, p1=0
CMConnect
Line: type=DigitalExtn 7 Call: lid=0 id=1035 in=0
76985mS CMTARGET: 0.1033.0 12 RAS.1: CancelTimer CMTCCoverageTimeout
76987mS CMExtnTx: v=RAS, p1=0
CMConnect
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=8
IE CMIERespondingPartyName (228) Nellie Lesmeist
IE CMIERespondingPartyKName (229) Nellie Lesmeister
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=9067
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceStdPhone type=41 number=4995 channel=0 gain=0
76987mS CMExtnRx: v=RAS, p1=0
CMConnectAck
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
76988mS CMTARGET: 0.1033.0 12 RAS.1: ~CMTargetHandler
76988mS PRN: 0.1033.0 12 RAS.1 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=111, ep->recording_list.Size()=0
76989mS PRN: 0.1035.0 12 Nellie Lesmeist.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=111, ep->recording_list.Size()=0
76989mS CMExtnTx: v=9067, p1=0
CMConnectAck
Line: type=DigitalExtn 7 Call: lid=0 id=1035 in=0
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 gain=0
Timed: 20/07/07 15:13
76990mS CMExtnRx: v=RAS, p1=0
CMConnectAck
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 gain=0
76991mS CMExtnTx: v=RAS, p1=0
CMConnect
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=8
IE CMIERespondingPartyName (228) Nellie Lesmeist
IE CMIERespondingPartyKName (229) Nellie Lesmeister
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=9067
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceStdPhone type=41 number=4995 channel=0 gain=0
76992mS CMExtnRx: v=RAS, p1=0
CMConnectAck
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
76993mS CMExtnRx: v=RAS, p1=0
CMConnectAck
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 gain=0
76993mS CD: CALL: 0.1033.0 State=2 Cut=3 Music=0.0 Aend="VoiceMail" (5.8) Bend="Nellie Lesmeist(9067)" [Nellie Lesmeist(9067)] (13.7) CalledNum=9067 (Nellie Lesmeist) CallingNum=7343956654 (CELLULAR CALL) Internal=1 Time=2505 AState=2
76996mS CMMap: PCG::MapBChan pcp[10]b1r0 cp_b fedb7f2a other_cp_b 0 type CGTypeSimple
76996mS CMMap: PCG::MapBChan pcp[136]b1r0 cp_b feca7366 other_cp_b fedb7f2a type CGTypeSimple
76997mS CMMap: a=5.8 b=13.7 M1
77019mS CMTARGET: TransferProposal: X_call: ID=12 Aend= -> 9067
77019mS CMTARGET: TransferProposal: Y_call: ID=11 Aend=7343956654 -> Short Codes.LionelAA
77019mS CMTARGET: Surviving Call=11
77019mS CMTARGET: Goodbying Call=12
77019mS CMTARGET: AEND 7343956654 -> 9067 BEND
77022mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BChan: slot=5 chan=8
Cause=126, Transfer(IPO)
77025mS CMExtnTx: v=9067, p1=0
CMFacility
Line: type=DigitalExtn 7 Call: lid=0 id=1035 in=0
IE CMIERespondingPartyName (228) CELLULAR CALL
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=7343956654
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=8 gain=0
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
Cause=126, Transfer(IPO)
Timed: 20/07/07 15:13
77027mS CMExtnTx: v=9067, p1=0
CMFacility
Line: type=DigitalExtn 7 Call: lid=0 id=1035 in=0
IE CMIERespondingPartyName (228) CELLULAR CALL
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=7343956654
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=8 gain=0
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallTransferComplete.Invoke.CodePageUnknown
invokeId 14628
redirection name 'CELLULAR CALL' redirection number '7343956654' primary end answered
Timed: 20/07/07 15:13
77028mS CD: CALL: 1.3.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (2.9) Bend="ICR(4100)" [Nellie Lesmeist(9067)] (13.7) CalledNum=9067 (Nellie Lesmeist) CallingNum=7343956654 (CELLULAR CALL) Internal=0 Time=8777 AState=2
77030mS CMLOGGING: CALL:2007/07/2015:13,00:00:01,002,7343956654,O,9067,9067,,,,1,,""n/a,0
77031mS CD: CALL: 0.1033.0 State=0 Cut=3 Music=0.0 Aend="VoiceMail" (5.8) Bend="Nellie Lesmeist(9067)" [] (0.0) CalledNum= () CallingNum=7343956654 (CELLULAR CALL) Internal=1 Time=2542 AState=2
77032mS CD: CALL: 0.1033.0 Deleted
77033mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BChan: slot=5 chan=8
Cause=126, Transfer(IPO)
77034mS CMMap: a=5.8 b=0.0 T0
77035mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1009 in=0
BChan: slot=5 chan=8
Cause=126, Transfer(IPO)
77037mS PRN: 0.1035.0 11 Nellie Lesmeist.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=111, ep->recording_list.Size()=0
77037mS PRN: **** This end is a phone. OtherEnd is an external line with recording_list.Size()=0
77037mS PRN: CMRecordingHandler::CheckCallRecording: incoming=1, user name=Nellie Lesmeist, account=, ep->callinfo.calling_party.number.number=7343956654, ep->callinfo.called_party.number.number=9067
77040mS CMExtnRx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1009 in=0
77040mS CMMap: a=2.9 b=0.0 H0
77040mS CMMap: PCG::MapBChan pcp[74]b1r0 cp_b fed8c1a6 other_cp_b 0 type CGTypeSimple
77041mS CMMap: PCG::UnmapBChan pcp[136]b1r0 cp_b feca7366 other_cp_b fedb7f2a
77041mS CMMap: a=5.8 b=13.7 M0
77041mS CMMap: PCG::UnmapBChan pcp[10]b1r0 cp_b fedb7f2a other_cp_b 0
77042mS CMMap: PCG::MapBChan pcp[136]b1r0 cp_b feca7366 other_cp_b fed8c1a6 type CGTypeSimple
77042mS CMMap: a=2.9 b=13.7 M1
77565mS CMARS: Retarget existing BUSY targets - Num of Busy Targets: 1 - Current Form: Main
77566mS CMMap: a=5.5 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 4, total 8
77567mS CMMap: a=5.5 b=1.255 T
77567mS CMMap: PCG::MapBChan pcp[182]b1r0 cp_b fec8b506 other_cp_b fedb9862 type CGTypeDTMF
77567mS CMMap: a=5.5 b=11.14 M2
77567mS CMMap: DTMF:layTones g T[20] ,EEEEE
77568mS CMMap: Started playing tones, cp[182]b1r0 (from g null)
77568mS CMMap: cp[182]b1r0 SetOperGroup from g null to g null not executed, playing tones in progress ,EEEEE
78006mS CMExtnRx: v=9012, p1=0
CMInformation
Line: type=DigitalExtn 5 Call: lid=0 id=1020 in=0
Called[3] Type=Default (100) Reason=CMDRdirect
78007mS CMARS: FORM: Main - Received Number: 12018629393
78007mS CMARS: CMARSTargetingPending
78337mS PRN: CMIESS addfac
78337mS ISDNL3Evt: v=1 stacknum=1 State, new=Present, old=NullState id=5
78339mS CMLineRx: v=1
CMSetup
Line: type=Q931Line 1 Call: lid=1 id=5 in=1
Called[4100] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[5703423315] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=9
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
78340mS PRN: Found QBChannel to match 0.9 --> 2.10
78344mS PRN: Setting configured voice gain on ch 8.
78344mS CD: CALL: 1.5.1 State=0 Cut=1 Music=0.0 Aend="Line 1" (2.10) Bend="" [] (0.0) CalledNum=4100 () CallingNum=5703423315 () Internal=0 Time=4 AState=0
78346mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: LOOKUP CALL ROUTE: type=0 called_party=4100 sub= calling=5703423315 in=1 complete=1
78346mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: SET BESTMATCH: length 100 vs 0 match=* dest=.
78346mS PRN: CheckMandatoryRecording() ep=1.5.1 14 Q931 Trunk:1 CHAN=9
78347mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: LOOKUP INCOMING CALL ROUTE:14, calling party is 5703423315. Using destination .
78347mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: ADD TARGET (N): number=4100 type=0 depth=1 nobar=1 setorig=1
78347mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: FoundKnownSystemTargets 4100
78348mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: SET USER: ICR orig=1
78348mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: ADD USER: ICR depth=2 disallow_cw=0 dnd=0 real_call=1 type(CMNTypeUnknown) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000
78349mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: ADD TARGET (N): number=9200 type=100 depth=3 nobar=1 setorig=0
78349mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: FoundKnownSystemTargets 9200
78350mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: SYS SC: 9200 4 sc=type=16 code=9200, num="Short Codes.LionelAA" callinfop->sending_complete=1 secondary_dialtone=
78351mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: ADD VOICEMAIL TARGET
78352mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: ADD VOICEMAIL TARGET: SUCCEEDED
78352mS PRN: BasicFindBestInCallRouteMatch returns(2)
78352mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: INITIAL TARGETING SUCCEEDED
78353mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: GetNoAnswerTimer:15
78353mS CMLineTx: v=1
CMProceeding
Line: type=Q931Line 1 Call: lid=0 id=5 in=1
BChan: slot=0 chan=9
78355mS CMExtnTx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1009 in=0
Called[Short Codes.LionelAA] Type=Voicemail (102) Reason=CMDRX_MailboxAccess SndComp Calling[5703423315] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=8
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDOrigNotISDN (3)
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=5703423315
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=9 gain=0
IE CMIECalledPartyName (224) ICR
IE CMIECalledPartyKName (225) ICR
IE CMIEIcrPriorityDetail (239) Priority = 1
IE CMIEOriginalCalledPartyName (236) ICR
IE CMIEOriginalCalledPartyKName (237) ICR
IE CMIEOriginalCalledPartyNumber (238)(P:100 S:100 T:101 N:100 R:1) number=4100
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
Display [5703423315>ICR]
Timed: 20/07/07 15:13
Locale: enu
78356mS CMMap: a=5.8 b=1.254 T
78357mS CMExtnRx: v=RAS, p1=0
CMConnect
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIERespondingPartyName (228) Short Codes.LionelAA
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=Short Codes.LionelAA
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 gain=0
IE CMIERedirectingPartyName (232) ICR
IE CMIERedirectingPartyKName (233) ICR
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:1) number=4100
78357mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: CancelTimer CMTCCoverageTimeout
78359mS CMLineTx: v=1
CMConnect
Line: type=Q931Line 1 Call: lid=0 id=5 in=1
BChan: slot=0 chan=9
Display [++fShort Codes.LionelAA,]
78361mS CD: CALL: 1.5.1 State=2 Cut=3 Music=0.0 Aend="Line 1" (2.10) Bend="ICR(4100)" [VoiceMail] (5.8) CalledNum=Short Codes.LionelAA (ICR) CallingNum=5703423315 () Internal=0 Time=20 AState=2
78363mS CMMap: PCG::MapBChan pcp[75]b1r0 cp_b fed8c06a other_cp_b 0 type CGTypeSimple
78364mS CMMap: PCG::MapBChan pcp[10]b1r0 cp_b fedb7f2a other_cp_b fed8c06a type CGTypeSimple
78364mS CMMap: a=2.10 b=5.8 M1
78365mS ISDNL3Evt: v=1 stacknum=1 State, new=ICProceeding, old=Present id=5
78365mS ISDNL3Evt: v=1 stacknum=1 State, new=ConnReq, old=ICProceeding id=5
78379mS ISDNL3Evt: v=1 stacknum=1 State, new=Active, old=ConnReq id=5
78381mS CMLineRx: v=1
CMConnectAck
Line: type=Q931Line 1 Call: lid=1 id=5 in=1
78382mS CMTARGET: 1.5.1 14 Q931 Trunk:1 CHAN=9: ~CMTargetHandler
78383mS PRN: 0.1041.0 14 RAS.0 CMRecordingHandler::RecordingOnConnect() ep->callinfo.called_party.number.type=102, ep->recording_list.Size()=0
78383mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1009 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[5703423315] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=5 chan=8
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=5703423315
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=9 gain=0
78907mS PRN: CMIESS addfac
78909mS CMLineRx: v=1
CMFacility
Line: type=Q931Line 1 Call: lid=1 id=5 in=1
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 1
user 'GRZYBOSKIS TRAI' presentation Allowed
78910mS CMExtnTx: v=RAS, p1=0
CMFacility
Line: type=RAS 1 Call: lid=0 id=1009 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[5703423315] Type=Unknown Plan=ISDN Pres=Allowed (0)
BChan: slot=5 chan=8
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 1
user 'GRZYBOSKIS TRAI' presentation Allowed
IE CMIERespondingPartyNumber (230)(P:0 S:3 T:0 N:1 R:4) number=5703423315
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceISDNTrunk type=2 number=1 channel=9 gain=0
IE CMIECallingPartyName (110) GRZYBOSKIS TRAI
IE CMIERespondingPartyName (228) GRZYBOSKIS TRAI
79395mS CMMap: PCG::UnmapBChan pcp[182]b1r0 cp_b fec8b506 other_cp_b fedb9862
79395mS CMMap: a=5.5 b=11.14 M0
79395mS CMMap: a=5.5 b=0.0 T0
79396mS CMMap: a=5.5 b=0.0 DTMF::~DTMF freed CMRTTonegen resource busy 3, total 8
79701mS RES: Fri 20/7/2007 15:13:07 FreeMem=45580072(15) CMMsg=5 (6) Buff=100 590 500 998 5 Links=6862
80118mS CMExtnRx: v=9013, p1=0
CMReleaseComp
Line: type=DigitalExtn 5 Call: lid=0 id=1024 in=0
80120mS CMLOGGING: CALL:2007/07/2015:12,00:00:03,000,9013,O,84125532,84125532,ConnieDooley,,,1,,""n/a,0
80121mS CD: CALL: 0.1024.0 State=1 Cut=2 Music=0.0 Aend="Connie Dooley(9013)" (11.14) Bend="" [] (0.0) CalledNum=4125532 () CallingNum=9013 (Connie Dooley) Internal=1 Time=13849 AState=0
80122mS CD: CALL: 0.1024.0 Deleted
80123mS CMARS: CMARSEndpoint::CallLost(cause=16) - Address: 0.1026.0 9 ARS for Main - Call State: CMCSAccept
80123mS CMARS: ~CMARSEndpoint() - Address: feb7b50c
80125mS CMTARGET: 0.1024.0 -1 BaseEP: ~CMTargetHandler
82124mS CMExtnTx: v=9013, p1=0
CMVoiceMailStatus

 

[Gibsonic]

you just broke my scroll wheel...THANKS!

 

[ProviderReborn]

You do appear to be having issue in relation to one of your PRI's.

See errors such as:
Display [WAITING FOR LINE]

Or

Line: type=Q931Line 1 Call: lid=0 id=1022 in=0
BChan: slot=0 chan=1
Cause=44, Requested cct/chan not available

69545mS CMARS: Target: Short_Code: 1N; - Line_Group_ID: 1 has been set to: CMARS_OUTOFSERVICE

Have seen some sites reboot under extreme conditions on the PRI. May be a red herring but worth looking at.

 

[dstjames]

Provider,

Thanks for the help. I have a dual PRI card but I am only using 1 of the PRI ports. Is there a way of determining if the waiting for line error is the 1st or 2nd PRI port?

 

[ProviderReborn]

It can only be the port your plugged into. As you have not physical layers up on the unused port the 2nd PRI will automatically be out of service.

 

[intrigrant]

To be honest, this trace does NOT show a reboot of IP Office. I have seen a lot of traces where a reboot is captured and this definitely not one of them.
Maybe the issue is that calls are cut-off?

 

[ProviderReborn]

It may be worth explaining what happens in your said reboot period?

Ok so calls are cut off.
Do the handsets reboot? Can the handsets dial internally?

From that one trace I would go with a trunk issue. Rather than any sort of System/Firmware issue.

You may want to get your second port programmed up on your IP Office and swap it with your current port to see if the issue is still there?

Erm what ISDN Card are you using? A dual PRI? If so is it in slot A on your 406 V2?

 

[intrigrant]

I would replace the dual card for a single and see what happens... done that before with a site which had the same complaints : resetting of the PRI trunk on a dual card with only one PRI connected.

 

[dstjames]

Again, thanks for the replies. I found one potential problem and fixed it. I went back to my vendor with your tips and he lookd and said that my PRI line should be switched. He said that the incomming and outgoing should start at oposite sides of the pri. So all incomming start at 1 and all outgoing start at 24. Both were starting at 1 and that could cause the error you guys found in the log for me. So thanks. Hasnt dropped since friday but it usually only happens once a week so we will see....

To answer your other quetion though every digital phone drops the call and te screen goes blank for about 20 seconds like a reboot. The IP phone didnt drop its display but no dial tone until the switch came back up. I know the log doesnt actually record a reboot but thats what it appears like from the symptoms. Also the system status shows an abnormal termnaion like someone unplugged it and plugged it back in.

 

[ProviderReborn]

I would expect a CONTACT LOST with what you are describing to be honest. May be worth running a monitor until you know 100% things are ok. Least if any thing arises you have it logged.