Hi all - help requested,
I am running Exch2K on a Win2K AD domain. Our clients use a mixture of Outlook 2K and Outlook XP (or 2002, depending on how you see it).
We have a mailbox we use for sending emails to people applying for positions here called recruitment. We can delegate 'send on behalf of' rights to users and we do, primarily to our head receptionist and our HR Manager.
What we are finding is that when our head receptionist sends an email using the delegate function (the 'From:' field in Outlook), from the 'recruitment' user, it tags the message it sends out as sent on behalf of recruitment but from her, i.e. Jane Doe on behalf of Recruitment'. Even more so, when the [disgruntled, rejected] applicants hit the 'reply' button in their mail client, it brings up her direct email address, so these guys can [and do] mail her back.
I have delegated rights to the likes of myself to send on behalf of the same mailbox, and it works with no errors. I've compared her user setup to another user who i know can send these mails in the manner we wish for them to be sent. Virtually identical. I have upgraded her version of Outlook from 2K to XP. Still no joy.
Anybody got any ideas?
Rgds
ColdArm
I am running Exch2K on a Win2K AD domain. Our clients use a mixture of Outlook 2K and Outlook XP (or 2002, depending on how you see it).
We have a mailbox we use for sending emails to people applying for positions here called recruitment. We can delegate 'send on behalf of' rights to users and we do, primarily to our head receptionist and our HR Manager.
What we are finding is that when our head receptionist sends an email using the delegate function (the 'From:' field in Outlook), from the 'recruitment' user, it tags the message it sends out as sent on behalf of recruitment but from her, i.e. Jane Doe on behalf of Recruitment'. Even more so, when the [disgruntled, rejected] applicants hit the 'reply' button in their mail client, it brings up her direct email address, so these guys can [and do] mail her back.
I have delegated rights to the likes of myself to send on behalf of the same mailbox, and it works with no errors. I've compared her user setup to another user who i know can send these mails in the manner we wish for them to be sent. Virtually identical. I have upgraded her version of Outlook from 2K to XP. Still no joy.
Anybody got any ideas?
Rgds
ColdArm