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"explorer.exe has generated errors and will be closed by Windows" 3

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euston

Technical User
Sep 8, 2002
417
GB
Windows Explorer breaks frequently and for no apparent reason. A message box with the following text appears: -

"explorer.exe has generated errors and will be closed by Windows.
You will need to restart the program
An error log is being created."

My recent clean Win2K installation is at SP3 and with all Microsoft updates.

Any ideas anybody?
 
i have seen this problem before on one of my room8s computer

it was using windows 2000 after some investigation i find out that GATOR and other spyware programs were runing on the background..
I aninstall them using a free utility called ad-aware ( )

the error afterwords was gone ...

try that maybe its gone a solve your problem 2
if not at least you are gone a have a cleaner system
 
SOLUTION: The problem was due to WS_FTP for Win95 or rather the WS_FTP Explorer feature. After uninstalling it, the problem went away.

Thanks for your thoughts guys.
 
IMPORTANT FOOTNOTE
I have since installed SP4 and WS_FTP Explorer now works great.

Please note that this problem was not due to Ipswitch's WS_FTP product and was almost certainly caused by a bug in Win2000 that has been corrected in SP4.

Since installing SP4, my Win2000 installation has been transformed and is now as reliable as I had originally hoped when upgrading from Win98SE.

[lipstick2]
 
This thread has been important to me as I too am getting these error messages. However when I try to load SP4 it won't let me download from MS stating I hadn't accepted its terms and condtions, problem is I can't find any.
I have had IMesh for a while and guess that this maybe the problem so uninstalled that, no joy. Another forum stated that I remove msbb.exe from the reg file which I have done but it keeps coming back Like magic.

Please note I am not an IT techi but have aquired the responsibility in this small company because I can change a printer cartridge!
 
I am having the same problem. I will take the advice and run Ad-Aware. We are at a loss as to how to get my OS working again without having to format the hard drive. Many of my graphics are also corrupted, and they were perfectly good graphics loaded on this computer when it had Windows 98 2nd Ed on it (.jpg, .bmp, .tif and .psd). Some of them have turned into tiny thumbnails. I shudder to think of having to reload all those graphics again.
 
I am receiving the following error. Iexplore.exe APO ver. 6.02800.1106 mod ver. 0.0.0.0 offset:015c3720. The error occurs when I close my browser and wants to send an error report to Microsoft. If anyone has any ideas, I would greatly appreciate the information.

Thanx
Double0
 
To plprogers,

Link to the Microsoft web site, and then look under featured downloads at the right hand side of the page.

Select the option called 'Windows 2000 Service Pack 4 Network Install for IT Professionals'.

This option is the one I successfully used for my installation of Win2000 SP4. You will need a quick Internet connection as the download is 129 megabytes in size.

You will end up with an exe file on your system and while running it, you will be asked to accept Microsoft's conditions. There seems to be a loose concensus in Tek-tips that this way of installing SP4 works better than the express method.

[lipstick]
 
I have the same problems and have downloaded ad-aware , which found and removed some items, it did not cure the problem , so I dowlnloaded Window 2000 SP4, still the same problem exists.

Using my computer or explorer after I drop down 4 levels of folders when I try to register a dlll i get the message about exlorer generated errors , sometimes it loses my active desktop afterwards.

Nothing seems to cure it, until today I was also getting msimn.exe causing errors, not sure if related to first problem, but recreating outlook identities as paer a microsoft kba 258034 appears to have cured that.

anyone got any more ideas.


 
To be honest, Win2k Pro is stable as a rock 99% of the time. I'm a big fan on NT software. I would try the standard stuff first like Spyware, Viruses, Bad HD etc. Still no luck then try the a repair using the Win2k install disks (Although this has never been of any use to me yet!). If all else fails, backup any data and give it a fresh install. Slap SP4 on it ASAP though.

Good Luck,

Steve.
 
This problem can also be caused by the nimda virus, which will infect through port 80 if you've ever had IIS running without getting it patched first.
 
This is in reply to Euston's 2nd from the last reply.

I don't think this has been sorted in Win2K SP4.

I have just installed W2k pro with service pack 4 and installed Ws FTP Pro version 6.02 with the WS_Ftp pro explorer interface and it still gave me the error.

I got around it by uninstalling the ws_ftp pro exlplorer part.

Regards

Jat
 
This error can be caused by several different issues. WSFTP was one of them but so was file associations for image files such as JPEG. In some instances you had to remove the file association and recreate it.

Others worked around the issue by creating a shortcut that ran C:\Winnt\system32\explorer.exe /n, /e, C:\ instead of using the default explorer icon.

In short there does not seem to be one fix for everyone. I wish I could remember in which forum there was an extremely long discussion on this issue.

joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
I have had the problem, solved it, and it came back in a predictable way. The problem is caused by installing a USB mass storage device (such as a flash card reader or a camera) that sets up a special icon. Get rid of the special icon setting and the problem goes away. Now if I could only remember how I got rid of the icon the first time I diagnosed the problem, I could fix the problem as it came back after installing another stupid flash card reader.
 
Guys and Gals,

My problem was USB related. I found that uninstalling the USB printer drivers (the printer wasn't even connected) fixed MY issue. I was trying to install printer software for a new printer on our network when I kept getting the explorer.exe has generated errors. I did check into all the possibilites listed in this thread and thank you all for the ideas. I thought it most interesting though when I went here searching for updated printer drivers and it says "NOTE: this driver is designed for INTEL based computers." BTW, mine is AMD based and the drivers work fine after I uninstalled my USB device. Thanks claudeo
 
They're making drivers where you have to be aware of your chipset these days? That's a pain. Don't even think that would usually come to mind when experiencing errors with explorer.exe!
 
I too have a user who uses WS_FTP and receives this message every time he tries to navigate to our shared drives on the network through the explore function.



explorer.exe - Application Error

---------------------------

The instruction at "0x02c43040" referenced memory at "0x02c43040". The memory could not be "read".

Click on OK to terminate the program

Click on CANCEL to debug the program

---------------------------

OK Cancel
 
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