We just upgraded to CM5.2 from CM3.1.4. In our system we had created under "abbreviated-dialing system" an entry so that when voicemail users went to voicemail they would only have to enter their password: "[server-extension]~p#" so in our system it looked like this: "8801~p#"
Now when users access this shortcut, they hear the tones and then audix picks up and asks them to enter their extension, as if it never received the digits.
Does anyone know the way to correctly set this up in CM5.2?
Thanks in advance!
Now when users access this shortcut, they hear the tones and then audix picks up and asks them to enter their extension, as if it never received the digits.
Does anyone know the way to correctly set this up in CM5.2?
Thanks in advance!