Hello All --
Just found this forum and it seemed like a great resource, so I thought I'd see if someone here can help me out.
I'm in the process of trying to setup/configure Legato (7.2) to work with our fiber-attached jukebox (2 drives, HP MSL5000).
I *think* the jukebox is configured correctly. I was able to go through the wizard and anser its questions. Inside NW Administrator, I can see the jukebox, it knows how many drives, etc. It's also listing the slots that have tapes in them under the "Operations" menu, though they are all listed as "Unlabeled".
Here's where my problem comes in though. I'm trying to label the tapes themselves. I've got a pool setup that I want to put them in, and I'm just telling it to use the Bar Code as the label. However, whenever I run the actual label (or inventory) operation, I get an error that says "The request could not be performed because of an I/O device error."
I'm not sure why this would be happening. When I issue the reset/etc. commands, the robotic arm responds successfully...it seems like the problem hits when Legato tries to do something with the tape drive(s) itself.
If anyone could shed some light on which direction I need to look to help troubleshoot this, I would appreciate it. If I didn't provide enough information, please let me know and I'll answer whatever I can.
Thanks in advance for your help.
Just found this forum and it seemed like a great resource, so I thought I'd see if someone here can help me out.
I'm in the process of trying to setup/configure Legato (7.2) to work with our fiber-attached jukebox (2 drives, HP MSL5000).
I *think* the jukebox is configured correctly. I was able to go through the wizard and anser its questions. Inside NW Administrator, I can see the jukebox, it knows how many drives, etc. It's also listing the slots that have tapes in them under the "Operations" menu, though they are all listed as "Unlabeled".
Here's where my problem comes in though. I'm trying to label the tapes themselves. I've got a pool setup that I want to put them in, and I'm just telling it to use the Bar Code as the label. However, whenever I run the actual label (or inventory) operation, I get an error that says "The request could not be performed because of an I/O device error."
I'm not sure why this would be happening. When I issue the reset/etc. commands, the robotic arm responds successfully...it seems like the problem hits when Legato tries to do something with the tape drive(s) itself.
If anyone could shed some light on which direction I need to look to help troubleshoot this, I would appreciate it. If I didn't provide enough information, please let me know and I'll answer whatever I can.
Thanks in advance for your help.